Student Success Outreach Specialist

University of Wisconsin Madison•Minocqua, WI

10h•Hybrid

About The Position

Join a mission-driven team dedicated to expanding access to higher education. The Student Success Outreach Specialist supports high school students in Lac du Flambeau—particularly first-generation and low-income students—on their path to college through relationship-building, academic guidance, and consistent support. In this role, you will collaborate with ITA instructors, campus partners, and Lac du Flambeau community partners to deliver engaging, site-based programming, provide personalized advising, and help students prepare for postsecondary success. This position is ideal for someone committed to educational equity who enjoys working with young people in a collaborative, student-centered environment. Successful candidates will be able to effectively communicate in both small and large group settings, be detail oriented with strong organizational skills, and demonstrate the ability to manage multiple priorities. The candidate selected for this position may perform a combination of on-site and remote work subject to an approved flexible work arrangement (FWA), which is reviewed and approved annually. Remote work requires successful candidates to possess their own high-speed internet and phone to perform the work on a university provided computer. Per University policy, transportation between home and assigned work location is not payable/reimbursable and will be at the expense of the employee. This position requires a flexible schedule with job responsibilities taking place outside the standard work week as well as occasional evening and weekend hours. The Student Success Outreach Specialist will need reliable transportation to frequently travel between local high schools in the Lac du Flambeau community and will have to occasionally travel to Madison. The Division of Information Technology (DoIT) is an exciting and dynamic work environment grounded in organizational principles that include family and personal life/work balance; an inclusive, respectful, and supportive work environment; professional development opportunities; innovation; and alignment with the campus's teaching, learning, and research missions. DoIT provides core IT infrastructure services to the university, develops and implements services for the university and in some cases, for the Universities of Wisconsin, plays a major role in managing the state-wide higher education network and regional networks. This position will initially last one year, with the possibility of extending the position up to a maximum of two years and/or it may turn into an ongoing appointment based on program need and funding availability. Academic Technology, part of UW–‍Madison’s Division of Information Technology (DoIT), provides innovative and sustainable technology services that support teaching, learning, research, and outreach throughout the university community. Information Technology Academy (ITA) is a pre-college program that prepares low-income and first generation students for higher education. Originally launched in Madison, ITA expanded in 2013 to reach more Native American and rural students through ITA Oneida and ITA Lac du Flambeau. Since its inception, 96% of ITA graduates have been accepted to institutions of higher education, demonstrating the program’s success in preparing students for post-secondary opportunities. ITA provides students with a structured, multi-year experience designed to build technical and academic skills while fostering personal growth and confidence.

Requirements

Professional experience working with high school-aged students in advising, mentoring, education, or outreach programs
Experience planning and coordinating events or programs, including the logistics, scheduling, and implementation of events
Experience tracking and maintaining records and data
Experience working with Tribal communities or Indigenous populations, in community-based or educational programs
Must be authorized to work in the United States without need of employer sponsorship, on or before the effective date of appointment.

Nice To Haves

Experience working with first-generation and/or low-income student populations in a college access, pre-college, or youth development setting
A person with strong connections within the Lac du Flambeau Band of Lake Superior Chippewa Indians of Wisconsin community is preferred

Responsibilities

Planning and executing program events and activities
Managing site logistics and facility coordination
Overseeing technology and equipment distribution
Tracking student progress, engagement, and attendance
Managing supplies and inventory
Serving as the primary point of contact for site communication
Identifies, promotes, and maintains external partnerships to support the pre-college program
Provides support in identifying appropriate fields of study, career options, or programs and refers students to appropriate resources
Serves as a main point of contact to students and provides information about educational options and academic requirements
Maintains detailed records of student progress and other needed data
Schedules, secures, and communicates logistics and resources in support of a pre-college program
Develops and evaluates curriculum and programs and provides recommendations for improvement
Researches, develops, and facilitates pre-college program content and materials
Delivers pre-college program content and materials to community members