Student Success Manager at Aspire Academy

Springfield Public Schools•Springfield, MA

About The Position

Aspire Academy is seeking a highly organized, student-centered, and proactive Student Success Analyst to support learners’ academic, behavioral, and social-emotional success. The position supports positive student culture, monitors student progress, helps ensure smooth daily operations, and supports teachers in maintaining a safe, orderly, and joyful learning environment. The role emphasizes visibility, consistency, relationship-building, active monitoring, high expectations, and a calm, solutions-oriented approach aligned with the school’s mission. The Student Success Manager reinforces schoolwide expectations and routines, monitors students’ academic progress and attendance, and partners with teachers and families to provide support. The role also contributes to school operations, student safety, crisis response, and a positive school climate.

Requirements

Experience working with middle school students in an educational or youth development setting is required.
Demonstrated success building relationships with students, staff, and families.
Skills in active monitoring, clear communication, and positive behavior reinforcement.
Strong organizational skills and ability to track student data.
Ability to maintain composure, professionalism, and confidentiality.
Commitment to equity, inclusion, and culturally responsive practices.

Nice To Haves

Bachelor’s degree preferred.
Training in education, counseling, or youth development is a plus.

Responsibilities

Model and reinforce school expectations through hallway visibility, positive threshold greetings, clear directions, and consistent follow-through.
Support schoolwide routines and systems, including first/last 10, transitions, lunchroom expectations, and arrival and dismissal procedures.
Proactively monitor hallways and common areas to support safety and positive behavior.
Use restorative and strengths-based approaches to address behavior concerns.
Facilitate restorative conversations, mediation, and student and family re-entry meetings when needed.
Track student attendance, grades, and pacing data, and identify students needing additional support.
Partner with teachers to help students stay on track academically, including with organization, assignment completion, and goal-setting.
Provide direct student check-ins and intervention blocks for students needing additional monitoring or executive-functioning support.
Assist with implementation and documentation of MTSS academic and behavioral interventions.
Communicate with families about student progress, concerns, and celebrations.
Participate in family meetings, conferences, and support planning.
Support open houses, community nights, student recognition activities, and other school events.
Assist with lunch, transitions, arrival and dismissal, pickups and drop-offs, and other coverage as needed.
Help maintain safe and orderly learning spaces aligned with school expectations.
Support crisis-response protocols by de-escalating, stabilizing situations, and following safety procedures.
Reinforce school values, attend staff meetings, and support building-wide initiatives to contribute to a positive school climate.