Student Success Coordinator for an Educational Technology in the US (Home Based Part Time)

Virtual Coworker • New York, NY

1d • Remote

About The Position

This is a part-time, home-based role for an Educational Technology company in the US. The Student Success Coordinator will be responsible for communicating with students via text, email, and phone calls to guide them through the college application process from interest to enrollment. The role involves answering questions, providing support, maintaining accurate records of student interactions, and following up to ensure student engagement and progress. Maintaining professional and clear communication is essential.

Requirements

• Excellent written and verbal communication skills
• Proficiency in using texting software, email, and phone systems
• Ability to guide students through a process
• Strong organizational skills for note-taking and system updates
• Ability to follow up and maintain engagement
• Professional demeanor

Nice To Haves

• Experience in educational technology
• Experience with college applications
• Familiarity with CRM or student information systems

Responsibilities

• Send and respond to text messages using the company’s texting software
• Communicate with students via email and phone calls
• Guide students through the college application process (interest → application → enrollment)
• Answer questions and provide clear, helpful support
• Keep notes and update student interactions in the system
• Follow up with students to keep them engaged and on track
• Maintain professional, clear, and grammatically correct communication

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees