Student Success Coordinator

Chaminade University Of Honolulu • Honolulu, HI

13h • $0 - $45,000 • Onsite

About The Position

The Student Success Coordinator is focused on providing exceptional service at the Student Success front desk. Student Success Coordinator provides essential information, aid in navigation of online resources, and answers questions for current and former students, parents/families, alumni, faculty, staff, academic units and the university community in the areas of student records and registration, advising, and career services, as well as the ability to work directly with academic units on more in-depth inquiries. The Student Success Coordinator provides administrative, logistical, and other support to the Office of Student Success and the Office of Financial Aid.

Requirements

• Bachelor’s Degree
• Minimum 2-3 years of experience in professional setting.
• Strong communication and interpersonal skills with the ability to interact and work with individuals at all levels of the university.
• Demonstrated ability to establish and maintain effective working relationships with staff, faculty, students and community members of diverse academic, socioeconomic, cultural and ethnic backgrounds.
• Proficiency in Microsoft Office Suite, Google or related software
• Highly organized with strong personal management skills in order to meet the needs of a dynamic environment
• Meticulous attention to detail
• Ability to meet deadlines
• Ability to interpret financial data and prepare budgets and financial grant reports
• Ability to create, maintain, analyze, and negotiate...
• Attention to detail with a focus on thoroughness and quality
• High integrity and ethical standards
• Must be able to lift 20 pounds, walk the campus with ease, and have excellent motor skills.
• Must have finger dexterity.
• Must be able to communicate information and ideas so that others will understand.
• Must be willing and able to work occasional nights and weekends and have a varying schedule when required
• Observes all safety and health regulations and works in accordance with safe work procedures and policies of the University. Reports unsafe acts/conditions and injuries in a timely and proper manner
• The employee is expected to adhere to all University policies while employed.
• An expressed willingness to support the Catholic and Marianist identity of Chaminade University of Honolulu and to perform all duties in a manner consistent with Marianist educational values and mission of the University.
• Understanding of and respect for the University’s designation as an institution that serves students of Native Hawaiian and Pacific Island ancestry.

Responsibilities

• Serve as the front-line contact for Advising, Career Services, Financial Aid, and Records Office, and effectively answer general questions asked by current and/or previous students, parents, faculty, staff, academic units, and other constituents.
• Assists with and stays up to date on general information regarding office functions including registration, student portal, advising, and other University operations.
• Assists staff from the Office of Student Success and Office of Financial Aid by responding to and processing general inquiries for assistance from students, staff, or faculty.
• Check-in students for meetings and help organize email communication. Adheres to FERPA regulations.
• Responsible for tracking statistical data regarding student appointments, registration activity and enrollment verifications.
• Maintains an orderly and professional office environment and provides administrative support to the Office of Student Success including but not limited ordering supplies, coordinating office events, and more.
• Updates internal staff information documents. Maintains working knowledge of Colleague, Stellic, and other operational resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level