Student Success Coach

Ball State UniversityMuncie, IN
$43,999 - $45,000Hybrid

About The Position

The Student Success Coach position gives individuals the opportunity to positively impact the lives of students while meeting with them one-on-one. Coaches provide tailored strategies for success to each student. Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

Requirements

  • Master's degree from an accredited institution by date of employment.
  • One year of experience in academic advising, student services, counseling, academic coaching, or related field.

Nice To Haves

  • At least three years of experience in academic advising, student services, counseling, or related field in higher education.
  • Familiarity with Banner and Degree Works.
  • A Board-Certified Coach credential or International Coaching Federation recognized Certification Program.
  • Ability to work collaboratively with students, faculty, and administration.
  • Ability to identify barriers to student success and facilitate effective remedies.
  • Ability to synthesize information and prioritize goals.
  • Ability to communicate effectively in written and verbal platforms.
  • Ability to maintain confidentiality.
  • Ability to utilize advising software tools.

Responsibilities

  • Manage and maintain regular contact with student caseloads to nurture students and assist in their academic journey.
  • Support students and provide services in person and remotely, as needed.
  • Monitor student academic progress, communicating with each student regularly on a personalized basis; intervene as necessary to assist those students having difficulty.
  • Serve as a coach and mentor to students to aid in their development of the knowledge, skills, attitudes, and beliefs they need to succeed in collage and their careers.
  • Collaborate with students’ assigned academic advisor(s) to help student understand and develop a degree plan and timely graduation plan.
  • Regularly use student success technology to manage caseload, facilitate outreach, conduct campaigns, and input documentation/notes on student services and individualized success plans.
  • Maintain accurate records of student advising, mentoring, tutoring, contacts, progress towards degree, and other student learning activities.
  • Liaison with Disability Services and other support areas across campus to provide learning assistant to high priority, high need students.
  • Participate in regular training and professional development to maintain and increase skill sets.
  • Perform other related duties as assigned.

Benefits

  • paid 24 vacation days
  • 12 sick days
  • 10 holidays a year
  • paid parental leave (6 weeks)
  • affordable health and dental insurance
  • robust long-term disability and life insurance plans
  • a range of retirement benefits
  • 90 percent of your child's (or children's) undergraduate college tuition at Ball State
  • 100 percent of the tuition costs for you to earn your undergraduate degree
  • 80 percent of your graduate tuition
  • comprehensive medical and dental plans
  • a Health Savings Account (which we contribute to)
  • a whole range of wellness, retirement, and other benefits
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