Student Success Coach

Tri-County Technical College • Pendleton, SC

3d • Onsite

About The Position

The Advising and Academic Support department at Tri County Technical College invites applications for the Student Success Coach position. This role is crucial in facilitating advising, academic and transitional support, providing student programming and services, creating partnerships, acting as a liaison, and assessing program and service levels for continuous improvement. Tri County Technical College is a leader in higher education, committed to fostering a collaborative and supportive environment where both employees and students thrive. We value creativity, inclusivity, and excellence, and welcome applicants from all backgrounds who are dedicated to student success and professional growth.

Requirements

• A Bachelor's degree and experience in student services programs.
• Ability to work well with a diverse population of students
• Knowledge of best practices in academic advising and support
• Strong critical thinking and problem-solving skills
• Effective oral and written communication skills
• Ability to prioritize and manage multiple tasks and projects

Responsibilities

• Supports students by guiding them through the enrollment and orientation process.
• Provides advising on academic pathways and program fit to promote early engagement and informed choices.
• Engages in individual and group orientation advising and registration sessions and transition programming with the goal of preparing students for successful entry into college.
• Plans and facilitates student engagement events.
• Provides holistic academic and transition support through proactive advising and case management.
• Maintains a student caseload, using the College’s early alert system to engage and support students.
• Develops educational plans aligned with career goals, conducts outreach to students needing extra support, and connects them to resources.
• Advocates for students by helping them navigate challenges and supports transitions across academic milestones, transfer, and career preparation.
• Provides planning and coordination in an assigned emphasis area and/or serves as a departmental liaison based on emergent College needs and strategic priorities.
• Assists in the evaluation and assessment of the success coach role resources and services.
• Maintains accurate records and tracks student progress.
• Develops related reports and monitors service levels.
• Recommends opportunities for continuous improvement.
• Supports and assists with boards, presentations, training, special projects, and initiatives.
• Participates in professional development activities.
• Performs other duties as assigned.

Benefits

• Health, dental, vision, long term disability, and life insurance for employee, spouse, and children
• Basic life insurance and optional supplements life insurance for employee, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental leave
• State Retirement Plan
• Deferred Compensation Programs
• 401k with employer contributions.
• Professional Development Opportunities
• Team bonding activities/events
• Professional training programs.
• Employee Assistance Program (EAP): Counseling and support services.
• Flexible work schedules
• 37.5 work weeks
• Abbreviated Fridays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level