Student Success Coach - 530775
About The Position
The Student Success Coach supports students throughout the academic year by providing academic and college coaching support. Implements systems and processes to address student success and retention and to enhance the learning experience. Facilitates individual and/or group communications with assigned student populations. Develops collaborative relationships with other academic and student success/services staff to support students. Works with Undergraduate and Graduate UA Online students throughout the academic year. Provides academic and success coaching support. Implements systems and processes to address student success and retention and to enhance the online student learning experience. Creates engagement opportunities and online student resource workshops. Participates in assessment efforts to identify programmatic needs and accountability for program success related to specific learning and operational outcomes. Maintains coaching records and data. Develops and implements appropriate and effective communication strategies to promote programs, services, and activities to online students. Represents UA Online to constituents both on and off-campus.
Requirements
- Bachelor's degree or higher.
- Excellent verbal and written communication skills.
- Highly developed positive interpersonal skills.
- Proficiency using technology.
- Ability to relate with adult students across the lifespan and other student backgrounds.
- Strong organizational and project management skills.
- Ability to work independently and in a group.
- Creative and proactive.
- Ability to handle multiple tasks with various deadlines.
- Ability to manage confidential information with discretion and professionalism.
Nice To Haves
- Experience working with college students in an academic support context.
- Experience with distance learning and/or adult students.
- Experience with successful student retention initiatives, academic success coaching, or academic interventions in a higher education environment.
- Experience with Blackboard Learn and other student support systems.
Responsibilities
- Provide academic and college coaching support to students throughout the academic year.
- Implement systems and processes to address student success and retention.
- Enhance the learning experience for students.
- Facilitate individual and/or group communications with assigned student populations.
- Develop collaborative relationships with other academic and student success/services staff.
- Create engagement opportunities and online student resource workshops.
- Participate in assessment efforts to identify programmatic needs and accountability for program success.
- Maintain coaching records and data.
- Develop and implement communication strategies to promote programs, services, and activities to online students.
- Represent UA Online to constituents both on and off-campus.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
