Seton College | Student Success and Engagement Coordinator

University of Mount Saint Vincent•The Bronx, NY

1d•Onsite

About The Position

The Student Success and Engagement Coordinator supports the holistic development, well-being, and engagement of students and graduates at Seton College. This role is essential to Seton’s high-touch academic support model and helps students successfully transition into and navigate college life by connecting them with campus resources, student engagement opportunities, and wellness support. This role also supports graduates as they transition and enroll in bachelor's degree programs. Working collaboratively with campus life staff, faculty, and community partners, the role helps foster a welcoming and inclusive environment where students can build meaningful connections, access support, and actively participate in the campus community. By getting to know students and through outreach, programming, and resource coordination, the position promotes student success, personal growth, and a strong sense of belonging.

Requirements

Bachelor’s degree required
3-5 years of relevant work experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
Demonstrated experience and expertise in student engagement, education, advocacy, counseling, advising, coaching, or other student-centered work.
A history of success with project management and program development.
Strong writing, communication, leadership, and interpersonal skills.
Ability to work independently and as a part of a team.
Able to develop rapport and build trust with a diverse range of individuals.
Strong record of using data to inform program design and improvement.
Requires strong skills in advising, coordinating, group learning, public speaking, and teaching.
Knowledgeable of opportunity programs such as Higher Education Opportunity Program, TRiO and other college access programs.

Nice To Haves

Experience in crisis intervention preferred.
Experience building relationships with external/community partners preferred.
Verbal and written communications skills in English and Spanish preferred.

Responsibilities

Provides high-touch, holistic support and guidance to students enrolled in Seton College, promoting their academic success, personal development, and engagement in campus life.
Proactively builds appropriate relationships with students; serves as a key point of contact to help students acclimate to the college environment by connecting them with campus resources, student organizations, leadership opportunities, and co-curricular programming.
Works collaboratively with Seton College and UMSV staff and faculty, and advisors to support student development and foster a sense of belonging within the campus community.
Assists students in navigating college systems and resources, including but not limited to academic support services, financial aid, wellness resources, and student engagement.
Provides guidance and support to students to help facilitate student success and adjustment to college life.
In collaboration with Seton College staff and campus partners, develops and implements programming that promotes student well-being, personal growth, leadership development, and community engagement.
Supports the planning and delivery of major programming initiatives within Seton College, including summer program, summer orientation, wellness and student development, leadership and college engagement, career exploration opportunities, community-building events and others.
Maintains strong knowledge of internal campus services as well as external community and government resources, and facilitates referrals when appropriate.
Serves as a liaison between Seton College, campus life offices, and community organizations to enhance student access to support services and engagement opportunities.
Responds to student concerns and challenges in collaboration with faculty and staff, helping students access available resources and supports.
Participates in training, campus initiatives, and collaborative planning efforts related to student success, engagement, and wellness.
Acts as a resource to staff and faculty regarding student wellness, engagement, and factors that may impact student success.
Supports and sponsors student leadership and engagement initiatives, including serving as an advisor to student council and other clubs/programs as directed by the Associate Dean.
Work closely with the Associate Deans and student-support staff to ensure successful transition and persistence of Seton graduates to bachelor’s degree programs.
Serve as a dedicated college persistence resource for Seton graduates enrolled in bachelor’s degree programs, providing proactive outreach, goal-setting support, assistance navigating institutional processes, and connection to campus and community resources.
Maintains appropriate records and documentation and prepares written reports and communications as needed.
Performs other duties as assigned.