Student Success Advisor

Tennessee Board of Regents•Cookeville, TN

2d•$45,205 - $55,489•Hybrid

About The Position

Provide information concerning academic success and career guidance as well as other retention-related topics in order to assist students with overall success. Information on academic success can include but not be limited to course selection, study skills, time management, tracking progression, and assisting with transfer to another institution of higher education. Furthermore, the Student Success Advisor provides case management for at-risk students. Career guidance can include but not be limited to resume preparation, career guidance and referral to career related resources.

Requirements

Bachelor’s degree
one (1) year of related experience assisting students.
Ability to travel within the VSCC service area is required.
Strong computer skills to include proficiency in Microsoft Office products and other related software.

Nice To Haves

Master's degree.
Experience in college level academic advising or career advising, high school guidance counselor experience, or some other area of direct student services.
Experience with Banner.

Responsibilities

Providing academic advising, career advising, and other college success resources for all students in individual and group settings.
Assist students with college major selection through the use of various assessments, tools and resources.
Guide students through the process of transferring to another institution of higher education through course, program articulation and self-advocacy.
Monitor the academic progress of assigned advisees and provide regular outreach to assist the students with staying on track academically.
Provide general information about the various forms of financial aid and how the student remains in satisfactory academic progress based on federal and state aid regulations.
Refer students to retention related resources which may include but not be limited to counseling, tutoring, financial education and literacy support, career services, co-curricular programs, and other internal and external resources.
Work with students who have been reported through the Early Alert system to assist them with securing the needed resources and/or following appropriate college policies or procedures.
Manage personalized student communication plans through the customer relationship management software.
Reach out to students who have stopped out from previous terms to offer assistance with re-entering the college and to encourage readmission.
Assist non first-time applicants (new transfer and readmit) and new first-time freshman students with college processes which lead to enrollment.
Analyze data provided through the advising dashboard and other available data sources at the college to inform student success intervention strategies.
Provide registration information through class presentations, group advising, automated communication plans, instructional videos, etc.
Other duties as assigned.

Benefits

Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA
Wellness Incentive Program (if enrolled in Health)
Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement
Employee Assistance Program
Longevity Pay
State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457
14 Paid Holidays/Year
Annual Leave (if applicable)
Sick Leave
Sick Leave Bank
State Employee Discount Program with over 900 merchants