Student Success Advisor

South College • Knoxville, TN

3d • Onsite

About The Position

South College is seeking an experienced academic advisor to join their Knoxville team of Student Success Advisors (SSA). The successful candidate will possess knowledge and understanding of academic advising practices and be skilled in applying these practices in their work. They will understand the process of academic advising and how to deliver a personalized advising experience to each student, which includes academic outreach to at-risk students, sharing program requirements, registration, and career planning. South College is one of the nation's fastest-growing institutions of higher learning and is committed to providing an equitable and inclusive work environment where respect and open interchange of ideas are at the heart of their culture.

Requirements

• Bachelor’s degree required.
• Previous experience working with college students ideally as an academic advisor and/or in college student success and retention.
• Must be comfortable with technology.
• Strong communication skills.
• Collaborative work ethic.
• Must be able to prioritize and multi-task.
• Must possess the skills necessary to advise via phone, email, text, and virtually.
• Must be comfortable speaking to college students individually, presenting information to student groups, and can quickly develop rapport with a diverse population.
• Must be able to thrive in a fast-paced work environment and demonstrate creative problem-solving skills.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Help students set and achieve academic goals, acquire relevant information and services, and make responsible decisions consistent with interests, goals, abilities, and degree requirements.
• Facilitate communication.
• Coordinate learning experiences through course and career planning and academic progress review.
• Act as an agent of referral to other campus agencies, as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level