Student Services Specialist

University of Arkansas•Little Rock, AR

5d•Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only).

Requirements

Bachelor's degree in arts, Business or related field of study plus three (3) years of administrative/clerical experience within an office environment OR High School Diploma/GED plus seven (7) years of administrative/clerical experience.
Proficient in Microsoft - excel, word, power point, etc.
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

Workday Student experience preferred.

Responsibilities

Posts student loan payments, manages the advance files, sends/posts deferments, cancellations and paid in full letters.
Processes weekly allocations from our loan/billing servicer, ECSI.
Manually updates the exit status for students separating from the UAMS Rural Practice Programs.
Oversees management of the Rural Practice and Primary Care program compliance requirements.
Performs internal collection efforts for campus-based loan programs as well as UAMS student tuition/fee charge collections.
Assists the Financial Analyst with campus-based monthly loan reconciliations and cashflows.
Performs collection agency monthly reconciliations.
Maintains and updates SFS policies and procedures for changes in processes and compliance updates.
Answers phones, manages the filing system, sorts, processes and logs mail, scans paid in full documents and responds to emails.
Runs month-end reports for reconciliations.
Assists with special projects and other duties as assigned.