UNIV - Student Services Program Coordinator II, DHL&M, College of Health Professions

Medical University of South Carolina • Charleston, SC

2d • $39,300 - $66,800 • Onsite

About The Position

Performs professional duties as a student services coordinator for assigned program(s) within the College of Health Professions. Program assignment(s) could vary between residential, hybrid or fully online programs within the Department of Healthcare Leadership & Management.

Requirements

• A bachelor's degree and one year of experience in student services programs.
• Must be autonomous with a high level of attention to detail.
• Ability to establish and maintain effective working relationships with students, faculty, staff, and the public.
• Ability to identify, develop and implement processes and procedures to streamline efficiencies.
• Ability to provide supportive guidance for a wide range of student problems and concerns.
• Must be an effective verbal and written communicator.
• Must have skills in multiple software applications.
• Must be computer literate with experience in Microsoft Office applications.
• Must be able to work independently with minimal supervision.
• Must be able to maintain a high degree of confidentiality and professionalism.
• Ability to perform job functions in an upright position. (Frequent)
• Ability to perform job functions in a seated position. (Frequent)
• Ability to perform job functions while walking/mobile. (Frequent)
• Ability to work indoors. (Continuous)
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent)
• Ability to reach in all directions. (Frequent)
• Possess good finger dexterity. (Frequent)
• Ability to maintain tactile sensory functions. (Continuous)
• Ability to maintain 20/40 vision, corrected. (Continuous)
• Ability to see and recognize objects close at hand. (Continuous)
• Ability to see and recognize objects at a distance. (Continuous)
• Ability to match or discriminate between colors. (Continuous)
• Ability to determine distance/relationship between objects; depth perception. (Continuous)
• Good peripheral vision capabilities. (Continuous)
• Ability to maintain hearing acuity, with correction. (Continuous)
• Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
• Computer literacy.

Nice To Haves

• Ability to work in dusty areas. (Infrequent)
• Ability to work in confined/cramped spaces. (Infrequent)
• Ability to perform job functions from kneeling positions. (Infrequent)
• Ability to bend at the waist. (Infrequent)
• Ability to squat and perform job functions. (Infrequent)
• Ability to perform 'pinching' operations. (Infrequent)
• Ability to lift and carry 50 lbs., unassisted. (Infrequent)
• Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent)
• Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent)
• Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent)
• Ability to work outdoors in all weather and temperature extremes. (Infrequent)

Responsibilities

• Advising students regarding course requirements, university and college policies, compliance with university-mandated training, program degree requirements, and student holds.
• Navigating students to university-wide resources for student wellness, enrollment & academic support.
• Coordinating enrollment management process for assigned divisions, including course activation, registration, scheduling, as well as the development & distribution of curriculum details to student cohorts each semester.
• Monitoring and auditing student records while maintaining student files.
• Facilitating transcript grade audits to ensure all students are in good academic standing.
• Analyzing and preparing student data and generating statistical reports for division leadership needs, such as annual requirements.
• Collaborating with division leaders on the development of academic calendars, cost of attendance worksheets, and curriculum changes.
• Reviewing program information for compliance with college & university guidelines and ensure on time submission of updates to the Office of Enrollment Management (OEM).
• Serving as the point of contact for applicants under review.
• Advising applicants regarding admissions requirements, processes, and program information.
• Collaborating with division and OEM admissions team to develop the annual admissions cycle timeline and routinely communicate to ensure expectations will be met.
• Collaborating with the division to manage applicant review processes, including interview scheduling, and communications.
• Supporting logistic efforts for on-campus & virtual admissions events such as interview days and admitted student open house days.
• Working closely with OEM Admissions liaison ensuring accurate & timely applicant processing, applicant status changes and program updates.
• Initiating all communication with applicants regarding final decisions.
• Developing and distributing accurate and informative admission notifications in a timely manner.
• Preparing and analyzing admissions and applicant data.
• Generating customized reports for division directors and admissions committees in preparation for review and interview process; create reports and analyze data for admissions metrics, enrollment projections, attrition reports, metrics, graduation and registration reports.
• Managing and organizing student events including but not limited to graduations, hooding, clinical celebrations, and honor society ceremonies.
• Independently facilitating logistics associated with events.
• Collaborating to ensure events are well organized and provides a positive experience for students and families.
• Working with OEM to verify student records ensuring eligibility of students for participation in ceremonies/events.
• Collaborating with Division Directors to ensure updates to student handbooks and student resources.
• Preparing, writing, editing and identifying ways to enhance materials.
• Collecting onboarding student information, documents and disseminate to college / division as needed or requested.
• Managing student’s class D2L Brightspace resources.
• Establishing and maintaining all key dates on faculty / division calendars.
• Reviewing and verifying all information being posted on these calendars and ensures information is accurate and up to date each semester.
• Establishing and maintaining student One Drive Groups for cohort email correspondence and resource management.
• Providing timely notification and reminders to students regarding enrollment deadlines, graduation requirements, and /or compliance matters.

Benefits

• The Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level