UNIV- Student Services Program Coordinator II- Occupational Therapy Hybrid – College of Health Professions, Department of Rehabilitation Sciences
About The Position
The Student Services Program Coordinator II autonomously performs professional duties supporting the hybrid Occupational Therapy Doctoral program in the College of Health Professions. The program combines online and on-campus activities while providing the same curriculum as the residential program. The role may allow remote work, but the coordinator is expected to live in the Charleston vicinity and commute to the MUSC campus as needed each semester for training and program events. The successful candidate will develop comprehensive student services support for the hybrid program, coordinate admissions processes, develop procedures, facilitate program communications, and foster a supportive and inclusive learning environment. The position advises students on academic and university matters, manages applicant communications and application systems, coordinates student events, and maintains program communications and resources. It also supports scheduling, registration, student records, admissions reporting, and student participation in ceremonies.
Responsibilities
- Advise students on course requirements, university and college policies, work-study opportunities, student health issues, required training, program degree requirements, financial aid, and student holds.
- Collaborate with division directors and faculty coordinators on course activations and timely submissions.
- Coordinate semester class schedules and ensure student registration follows curriculum progression and individual plans of study.
- Document and distribute class schedules and textbook lists to students.
- Analyze and prepare student data and statistical reports; monitor and audit student records; maintain student files; and facilitate transcript grade audits.
- Prepare division leadership for annual processes, including academic calendar development, Financial Aid Attendance Pattern Development, and Cost of Attendance worksheets.
- Review program information for compliance with college and university guidelines and ensure timely submission.
- Serve as the applicant point of contact and advise applicants on admissions requirements, processes, application guidance, and program information.
- Administer the Centralized Application Services system, including user management, application setup, applicant evaluations, scoring tools, communications, and applicant management.
- Collaborate on the annual admissions cycle timeline and communicate regularly to ensure expectations are met.
- Coordinate applicant interviews, including scheduling and communications, and support logistics for on-campus and virtual admissions events.
- Work with the Office of Enrollment Management admissions liaison on applicant processing, status changes, and program updates.
- Communicate final admissions decisions and prepare and distribute accurate admissions notifications.
- Prepare and analyze admissions and applicant data, including customized reports and metrics for admissions committees and program directors.
- Manage and organize in-person and virtual program events, including residential learning sessions, orientations, and recognition ceremonies.
- Coordinate event logistics and collaborate to provide a positive experience for students and families.
- Work with the Office of Enrollment Management to update student information and resolve record errors or conflicts so students can participate in ceremonies and receive diplomas.
- Collaborate with Hybrid Directors to manage program resources in an efficient and accessible format for hybrid students.
- Prepare, write, and edit program materials and identify ways to make them more user-friendly.
- Collect student onboarding information and documents and distribute them to the college or division as needed.
- Manage the student class D2L Brightspace.
- Maintain faculty and division calendars, verify posted information, and ensure it is accurate and current each semester.
- Establish and maintain student OneDrive Groups for cohort email correspondence and resource management.
- Notify and remind students about enrollment, graduation, event, and compliance deadlines.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
