UNIV- Student Services Program Coordinator II- Occupational Therapy Hybrid – College of Health Professions, Department of Rehabilitation Sciences

Medical University of South Carolina•Charleston, SC

10d•Hybrid

About The Position

The Student Services Program Coordinator II autonomously performs professional duties as student services coordinator for the hybrid Occupational Therapy Doctoral program in the College of Health Professions, Department of Rehabilitation Sciences. The program combines online and on-campus activities while providing the same curriculum as the residential program. The position may allow remote work, but the successful candidate is expected to live in the Charleston vicinity and commute to the MUSC campus as needed each semester for training and program events. The coordinator develops comprehensive student services support for the hybrid program, coordinates admissions processes, develops procedures, facilitates program communications, and fosters a supportive and inclusive learning environment. Responsibilities span student advising and administration, admissions and application-system management, event coordination, and communications and resource management.

Responsibilities

Advise students on course requirements, university and college policies, work-study opportunities, student health issues, required training, degree requirements, financial aid, and student holds.
Collaborate with division directors and faculty coordinators on course activations, semester schedules, student registration, and curriculum progression.
Document and distribute class schedules and textbook lists; analyze student data and prepare requested statistical reports.
Monitor and audit student records, maintain student files, and facilitate transcript and grade audits to ensure students meet GPA requirements.
Prepare division leadership for recurring academic and financial aid processes, including academic calendar development, Financial Aid Attendance Pattern Development, and Cost of Attendance worksheets.
Review program information for compliance with college and university guidelines and ensure timely submission.
Serve as the applicant point of contact, advising applicants on admission requirements, processes, applications, and program information.
Administer the Centralized Application Services system, including user management, application setup, applicant evaluations, scoring tools, communications, and applicant management.
Collaborate on the annual admissions timeline and coordinate applicant interviews, scheduling, communications, and admissions events.
Work with the Office of Enrollment Management admissions liaison to support accurate and timely applicant processing, status changes, and program updates.
Communicate final admissions decisions and prepare timely, accurate admission notifications.
Prepare and analyze admissions and applicant data, customized reports, admissions metrics, enrollment projections, attrition reports, graduation reports, and registration reports.
Manage and organize in-person and virtual program events, including required residential learning sessions, orientations, and recognition ceremonies; coordinate event logistics.
Coordinate with the Office of Enrollment Management to update student information and resolve record errors or conflicts affecting ceremony participation and diploma receipt.
Collaborate with Hybrid Directors to organize accessible program resources and prepare, write, edit, and improve user-friendly materials.
Collect onboarding information and documents and distribute them to the college or division as needed.
Manage students’ class D2L Brightspace and maintain faculty and division calendars, verifying that posted information is accurate and current each semester.
Establish and maintain student One Drive Groups for cohort email correspondence and resource management.
Notify and remind students about enrollment, graduation, events, and compliance deadlines.