Student Services Coordinator

Pima Medical Institute Current Openings•Tucson, AZ

9d•Onsite

About The Position

Are you a leader who believes that every student, when supported, can overcome any obstacle to achieve their dreams? At the heart of our mission is a relentless focus on student success, and we are looking for a dynamic leader to join our Tucson campus team as a Student Champion. In this pivotal role, you will be the key to helping students break through personal and academic barriers. You won't just manage academic progress; you will be a trusted advisor, a compassionate problem-solver, and a vital link to essential community resources. You will empower students by connecting them with support for everything from tutoring to housing, childcare, and financial aid, ensuring that life's challenges don't stand in the way of their education.

Requirements

Bachelor’s degree preferred (or equivalent combination of training, education, and experience).
Three (3) years of experience advising students in a post-secondary education environment.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), student databases, basic mathematics, and digital communication platforms.
Exceptional verbal and written communication skills; strong interpersonal, conflict resolution, and active listening abilities.

Nice To Haves

Previous supervisory or management experience preferred.

Responsibilities

Analyze academic and attendance reports to ensure students maintain Satisfactory Academic Progress (SAP).
Advise students regarding academic performance, attendance concerns, and programmatic requirements.
Connect students with internal and external support services, including tutoring, childcare agencies, housing assistance, and financial resources.
Assist students in navigating personal challenges that impact their educational persistence and success.
Guide students through navigating campus electronic resources, student portals, and learning tools.
Process Change of Status forms for reschedules, SAP warnings, attendance/conduct alerts, Leaves of Absence (LOAs), withdrawals, and terminations.
Ensure strict compliance with applicable Federal, State, and accreditation regulations, serving as a campus resource for institutional policies.
Resolve student conflicts, address conduct issues, and enforce disciplinary procedures when necessary.
Collaborate with Admissions, Financial Aid, Career Services, and Faculty to address student needs holistically.
Lead and coordinate New Student Orientation programs; assist the Campus Director in planning student appreciation, graduations, and monthly recognition events.