Student Services Coordinator
EF Education First / Hult•San Diego, CA
•$44,000 - $47,000•Onsite
About The Position
EF International Language Campus in San Diego, California is seeking a Student Services Coordinator for our large school located in Point Loma. Our team is looking for an energetic, positive problem-solver to be a welcoming upbeat presence at the front reception desk. This role blends student interaction with key administrative responsibilities, including student presentations, visa coordination, and creating an engaging campus experience that supports students from arrival through departure.
Requirements
- High energy with strong social presence; relationship-driven and student-focused
- Excellent communication, interpersonal, and networking skills
- Highly organized with strong attention to detail
- Thrives in a fast-paced environment; quick thinker and sound decision-maker
- Flexible, proactive, and hands-on approach; takes ownership
- Able to work independently and collaboratively within a team
- Confident, professional, and skilled in conflict resolution
- Culturally aware; enjoys working with staff and students from all over the world and varying English language levels
- Computer literate; comfortable with systems and databases
Nice To Haves
- International experience (travel/study abroad)
- A second language
- Recruitment/sales experience
Responsibilities
- Delivers a high level of student service in a busy, fast-paced campus environment while serving as the primary presence at the front reception desk. Welcomes international students with a positive, engaging attitude and builds meaningful connections across the campus community.
- Creates a vibrant and inclusive campus culture by prioritizing student satisfaction, fostering engagement, and developing strong student relationships.
- Manages the onboarding of new students by ensuring all booking details are accurately entered and maintained, and guiding students through the visa process from start to finish.
- Collaborates effectively with colleagues across departments and global teams to ensure a seamless and supportive student experience.
- Maintains accurate student records in compliance with accreditation requirements and student visa regulations, adhering to SEVIS and ACCET guidelines.
- Prepares and executes weekly student intake and registration processes, ensuring all materials are organized and student documentation is properly recorded in internal systems.
- Develops and manages student ambassador programming and mentorship programs, creating opportunities for student involvement, leadership, and connection.
- Welcomes new students through campus tours, orientations, and interactive icebreakers that encourage early engagement and belonging.
- Contributes to campus communication efforts, including shared management of social media to promote events and student life.
- Coordinates student arrivals and departures, ensuring smooth and safe airport transfers and travel experiences.
- Provides guidance to students on topics such as insurance, healthcare access, and general day-to-day needs, connecting them with appropriate resources.
- Monitors and responds to student feedback across evaluations, reviews, and testimonials, proactively following up and using insights to continuously enhance the student experience and campus engagement.
Benefits
- Commitment to professional growth: robust monthly calendar of trainings and workshops
- Four weeks paid vacation your first year
- Ten paid holidays
- Two floating holidays
- Exciting business travel opportunities
- 25% company match on your 401(k) contributions
- Market-leading medical, dental and vision coverage
- Options for life and disability insurance
- Accident and hospital insurance
- Legal and pet insurance
- Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
- Access to fertility care and family-building support
- Wellness benefits including a yearly fitness reimbursement
- Frequent social and learning events, including access to our employee-run resource groups
- Robust Employee Assistance Program
- Tenure-based sabbatical eligibility
- EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
- Discounts at local venues and businesses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
