Student Services Coordinator - Desert Hot Springs

FARMWORKERS INSTITUTE OF EDUCATION AND LEADERSHIP DEVELOPMEN•Desert Hot Springs, CA

6d•$22 - $22•Hybrid

About The Position

Under indirect supervision, the Student Services Coordinator serves as an on-site and remote liaison and facilitator between program activities and students. This role involves maintaining detailed records of enrolled students, collaborating with the community to achieve program goals and funding objectives, and working effectively in a team-oriented environment.

Requirements

High School Diploma or GED required.
Bilingual in Spanish required.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Ability to exercise considerable tact and courtesy in frequent contact with the public.
Proficient with Microsoft Office and Google Suite software.

Nice To Haves

AA degree or some college experience preferred.
At least two (2) years of related experience preferred.

Responsibilities

Assist in the recruitment and orientation activities for programs.
Ensure that CASAS appraisals, pre-test, and post-test materials are prepared and administered in a timely manner.
Communicate regularly with Administrative Offices and ensure all CASAS paperwork is delivered by the specified due date.
Provide on-site and remote support for students.
Provide stellar customer service by greeting visitors and answering incoming telephone calls.
Assist students with basic technical issues.
Represent and market the various programs to the target community/region.
Serve as a resource to the community by informing them of program-related activities and issues.
Analyze and monitor student recruitment, retention, and average daily attendance (ADA).
Report weekly and monthly activity reports to the Supervisor.
Manage and maintain physical and electronic student files in a central, organized manner.
Maintain productive working relationships with external community organizations.
Initiate purchases and distribution of materials and supplies.
Manage student enrollment and registrations into various programs.
Collaborate with all site staff in maintaining the site clean and organized.
Ensure compliance with county health department regulations for NSLP (National School Lunch Program).
Collaborate with Instructors and teachers to ensure a positive student experience.
Perform clerical duties, office maintenance, and upkeep to optimize site operations.
Properly store meals, keep constant rotation of food, and track inventory to reduce food waste.
Document and track the distribution of technological devices to students.
Submit all student enrollments/registrations, transcripts, and student requests to the appropriate departments in a timely manner.