Student Services Coordinator

CALRegional•San Antonio, TX

9d•$20 - $23•Onsite

About The Position

CALRegional is seeking an enthusiastic and self-motivated full-time Student Support Services Coordinator to join their team in San Antonio, TX. This role is crucial in supporting aspiring healthcare professionals by assisting with the enrollment process, providing program information, and addressing student concerns. The company is passionate about changing lives and building the essential workforce.

Requirements

High school diploma or equivalent
2+ years of customer service experience
Demonstrated ability to communicate, listen, and help resolve conflicts with customers.

Nice To Haves

Bilingual: (English and Spanish) preferred
1 year of sales experience preferred

Responsibilities

Supports the new student enrollment process by answering incoming student questions, providing a thorough review of program, tuition, and associated costs
Delivers program information via telephone and written materials, communicating school policies, processes, and procedures.
Addresses issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items
Maintains CRM database to company standards.
Perform the functions of the job while remaining compliant with organizational policies as well as state, federal, and other regulatory bodies
Participates in and suggests recruitment/outreach activities
Performs administrative tasks associated with department activities
Maintains professional knowledge in applicable areas
Travels to various locations for training and support as necessary
Assists Regional Director of Texas and Vice President of Texas as necessary