Student Services Assistant

University of AlbertaEdmonton, AB
Hybrid

About The Position

The Faculty of Law at the University of Alberta, founded in 1912, is seeking a Student Services Assistant to provide administrative support. This role serves as the primary point of contact for general inquiries from students and visitors, handling communications via in-person, phone, and email. The position supports a variety of administrative tasks crucial to the smooth operation of Student Services within the Faculty of Law.

Requirements

  • Internal candidates and former employees of the University of Alberta will be given priority consideration.
  • Must be able to log in to verify internal candidate status.
  • Ability to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological.
  • Ability to promote a safe environment, adhere to all safety laws, policies and procedures, complete all required safety training, identify hazards and implement controls, report incidents, and contribute to a culture of belonging and respect.
  • Ability to ensure colleagues feel valued and safe to express their thoughts, perspectives and concerns.

Nice To Haves

  • Experience with Alfresco, Slate, and PeopleSoft.
  • Experience performing GPA calculations.

Responsibilities

  • Provide administrative support to Student Services in the Faculty of Law.
  • Serve as the first point of contact for general inquiries from students and visitors via in-person, phone, and email.
  • Assist with student events.
  • Liaise with and support student groups in Law.
  • Manage the parking email account and process parking requests for staff and visitors.
  • Order supplies for events and staff in Law.
  • Submit building maintenance requests and work requisitions for minor renovations.
  • Post signage in the Law Centre (e.g., class cancellations, event directions).
  • Assist with the maintenance of electronic student records using Alfresco, Slate, and PeopleSoft.
  • Perform GPA calculations for prospective students.

Benefits

  • Inclusive and accessible hiring process.
  • Accommodations available for interview process.
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