Graduate Student Services Assistant - ECE

Virginia TechBlacksburg, VA
Onsite

About The Position

The ECE Graduate Student Services Assistant provides comprehensive administrative and operational support to the ECE Graduate Student Services Manager, Graduate Program Director, and Graduate Student Services team. This role supports the full lifecycle of graduate student services, including recruiting, admissions, onboarding, advising support, and data management. The position requires strong organizational skills, attention to detail, and the ability to manage multiple processes while providing excellent customer service to prospective and current graduate students, faculty, and stakeholders.

Requirements

  • Demonstrated experience managing multiple tasks, priorities, and deadlines in a fast-paced administrative or customer service environment
  • Experience using standard office software, including Microsoft Office Suite (Word, Excel, Outlook) and/or Google Workspace (Docs, Sheets, Drive)
  • Demonstrated ability to learn and utilize new systems, databases, or software platforms
  • Evidence of strong attention to detail and accuracy in data entry, recordkeeping, or document management
  • Experience handling sensitive or confidential information with professionalism and discretion

Nice To Haves

  • Experience supporting graduate student services, higher education administration, or a related academic environment (e.g., recruiting, admissions, onboarding, or advising support)
  • Demonstrated ability to collaborate effectively with faculty, staff, and/or organizational leadership
  • Experience working or engaging with individuals from diverse backgrounds, with demonstrated cultural awareness and inclusive practices

Responsibilities

  • Provides comprehensive administrative and operational support to the ECE Graduate Student Services Manager, Graduate Program Director, and Graduate Student Services team.
  • Supports the full lifecycle of graduate student services, including recruiting, admissions, onboarding, advising support, and data management.

Benefits

  • Eligible for overtime
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