Student Services Assistant, Penn State Altoona
About The Position
Penn State Altoona is seeking a dedicated and service-oriented Student Services Assistant (Intermediate or Senior Support Level) to join our campus community. This full-time, on-site position provides vital administrative and programmatic support to both the Office of Diversity, Equity, Inclusion and Belonging (DEIB) and the Division of Student Affairs. The successful candidate will play a key role in creating a welcoming and inclusive environment by being the first point of contact for visitors, students, and staff. They will assist with office operations and coordination, event logistics, and operations of the campus food pantry, supporting the overall mission of student development and well-being and community care.
Requirements
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Reliable, organized, and detail-oriented with a commitment to student support
- Demonstrable commitment to Penn State Values (excellence, community, discovery, integrity, respect, and responsibility)
- Strong commitment to ethics and confidentiality required.
- Ability to lift and carry items for pantry operations (up to 30 lbs)
- PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.
- A valid driver’s license and successful completion of a motor vehicle records check will be required in addition to standard background checks.
- Applicants must be authorized to work in the U.S.
Nice To Haves
- Prior experience in administrative support or student services is a plus
Responsibilities
- Serve as the front-line greeter for DEIB and Student Affairs spaces; assess visitor needs and direct them appropriately
- Provide administrative support including scheduling, communications, financial processing, and record keeping
- Support and maintain the campus food pantry including shopping, stocking shelves, transporting items, and inventory management
- Assist with the planning, coordination, and execution of events and programs hosted by DEIB and Student Affairs
- Maintain a professional, welcoming, and organized environment within the offices
- Collaborate with staff to enhance student engagement and support initiatives
- Occasional evening and weekend hours required for special events
Benefits
- Comprehensive medical, dental, and vision coverage
- Robust retirement plans
- Substantial paid time off which includes holidays, vacation and sick time
- 75% tuition discount, available to employees as well as eligible spouses and children
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
