Student Services Advisor

Fordham University Portal • Westchester, FL

3d • Hybrid

About The Position

Reporting to the Director of Student Services, the Student Services Advisor assists in the development and implementation of GSS Student Services policies, procedures, requirements, activities, and events. The Student Services Advisor provides direct support to GSS students across all campuses and academic programs. The position requires periodic travel and occasional evening and weekend work.

Requirements

• Direct support to GSS students across all campuses and academic programs.
• Periodic travel.
• Occasional evening and weekend work.
• Academic advisement to BASW / MSW students regarding curriculum requirements, plans of study, and institutional policies.
• Assistance with course planning, registration, and problem-solving.
• Education on academic program requirements and expectations, student rights and responsibilities.
• Support for students’ social & emotional well-being and provision of information & referrals.
• Awareness and respect for diversity, equality, and inclusion in all interactions.
• Management and maintenance of systems and protocols for student and Student Services-related communications.
• Ensuring accuracy and integrity of student records within University systems (e.g., Banner, DegreeWorks, Slate) in accordance with FERPA regulations.
• Coordination of student-related events and activities, including orientation, registration, graduation, and career development workshops.
• Participation in Student Services Department meetings and GSS /University meetings and events as required.

Nice To Haves

• MSW degree.
• Experience within a higher education setting.

Responsibilities

• Delivers academic advisement to BASW / MSW students regarding curriculum requirements, plans of study, and institutional policies to facilitate timely progress toward degree completion.
• Assists students with course planning, registration, and problem-solving.
• Educates students about academic program requirements and expectations, student rights and responsibilities.
• Supports students’ social & emotional well-being and provides information & referrals when appropriate (e.g., Office of Disability, Counseling/Psychological services).
• Demonstrates awareness and respect for diversity, equality, and inclusion in all interactions.
• Manages and maintains systems and protocols for student and Students Services-related communications.
• Ensures the accuracy and integrity of student records within University systems (e.g., Banner, DegreeWorks, Slate) in strict accordance with FERPA regulations to support operational effectiveness.
• Coordinates student-related events and activities, including orientation, registration, graduation, and career development workshops, to enhance the student educational experience.
• Participates in Student Services Department meetings and GSS /University meetings and events as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level