Student Services & Administrative Coordinator

University of Virginia•Charlottesville, VA

2d•$44,000 - $49,000•Onsite

About The Position

The Department of Computer Science at the University of Virginia seeks a highly organized, student-centered and service-oriented Student Services & Administrative Coordinator to join our collaborative team. This position combines student services, graduate program support, event coordination, and administrative operations. Approximately 75% of the role is dedicated to supporting graduate students and academic programs, while 25% focuses on front desk operations, department and department-sanctioned events, and general administrative support. The successful candidate will serve as a key resource for students, faculty, staff, and visitors. The ideal candidate enjoys working directly with people, excels at customer service, communicates effectively with a wide range of individuals, and can independently manage multiple priorities in a fast-paced academic environment.

Requirements

High school diploma or equivalent required.
4+ years of relevant experience required.

Nice To Haves

Bachelor's degree.
4+ years of experience in student-related program support
Familiarity with UVA systems and tools such as: Student Information System (SIS), Stellic, Student Aid Funding Module (SAFM), SLATE application portal, Air Table, Perceptive Content, and Workday
Demonstrated ability to provide exceptional customer service.
Strong interpersonal skills and the ability to communicate effectively with students, faculty, staff, families, and visitors.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities while working independently and as part of a team.
Proficiency with Microsoft Office and Google Workspace.
Ability to learn and utilize university systems and software applications.

Responsibilities

Primary point of contact for graduate students, faculty advisors, and staff by interpreting & applying university policies and procedures under the guidance of departmental leadership, regarding academic processes, registration, admissions, departmental policies, and graduation requirements.
Maintain academic records and degree progress information, including SIS/Stellic transactions, prerequisite audits, exceptions, milestones, qualifying exams, and degree requirement submissions.
Work collaboratively with Engineering Admissions, International Studies Office, and university partners to support graduate student success.
Support graduate admissions, recruitment, onboarding, orientation, and enrollment activities.
Coordinate and support graduate recruitment events, new student orientation, dissertation and thesis defenses, research symposia including planning, communications, reservations, vendor coordination, and event execution. Also support graduation ceremonies, Open House, student engagement programs, departmental and departmentally sanctioned events.
Assist with planning, communications, reservations, vendor coordination, and event execution.
Provide front desk coverage and serve as a welcoming first point of contact for students, faculty, visitors, and external partners.
Coordinate scheduling, room reservations, printing requests, visitor support, and access to departmental spaces.
Assist with purchasing, student travel arrangements, reimbursements, PhD employment letters, and other administrative processes as needed.
Recommend and implement process improvements that enhance service, communication, and operational efficiency.
Other duties as assigned in support of departmental operations.