Student Resource Navigator

Washington State University • Pullman, WA

4d • Onsite

About The Position

As the Student Resource Navigator for Student Affairs, you are responsible for intervention, support, and prevention programs that assist students encountering challenges impacting their academic and personal success. You coordinate the intake process for students seeking support from the Student Care Team, respond to student questions and requests for support, and provide advising and counseling to help students navigate resources effectively.

Requirements

• Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience.
• Demonstrated excellent verbal/written communication and interpersonal skills.
• Demonstrated ability to work effectively and positively in a diverse team environment.
• Demonstrated ability to prioritize tasks effectively.
• Attention to details, organized, and multi-tasking to meet deadlines.
• Experience working with diverse faculty, students, staff, and parents and families of students.
• Demonstrated ability to exercise professional judgement and leadership, including the ability to work independently.
• Ability to work a flexible schedule, which may include working extended time frames, including late hours and weekends.

Nice To Haves

• Master’s degree in a related field may substitute for one (1) year of professional work experience.
• Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.
• Previous work experience at an institution of higher education.
• Experience working with Maxient Software.
• Experience working with Title IX, Violence Against Women Act (VAWA), Americans with Disabilities Act (ADA), Title II, Family Educational Rights and Privacy Act (FERPA) and other regulations associated with the position.

Responsibilities

• Coordinate the intake process for students seeking support from the Student Care Team.
• Respond to student questions and requests for support.
• Provide advising and counseling to help students navigate resources effectively.
• Implement intervention, support, and prevention programs for students facing academic and personal challenges.

Benefits

• Paid sick and vacation leave
• Paid holidays
• Medical, dental, life and disability insurance package for employees and dependents
• Retirement
• Deferred compensation
• Optional supplemental retirement accounts
• Training and development
• Employee tuition waiver

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level