Student Relations and Crisis Intervention Specialist

Easterseals Arkansas•Little Rock, AR

42d•Onsite

About The Position

The Student Relations and Crisis Intervention Specialist is responsible for the development, implementation, coordination, and continuous improvement of the Academy's student behavior support and crisis response programs. The position develops and implements policies, procedures, and behavioral support practices; coordinates school-wide crisis response efforts; oversees behavior documentation and plan implementation; and provides guidance to leadership and staff regarding student behavioral and emotional support. This position uses independent judgment and discretion in evaluating behavioral trends, interpreting information, recommending interventions, developing behavior support strategies, ensuring regulatory and organizational compliance, and implementing operational improvements that promote student safety and program effectiveness. This position is also responsible for the development of behavior plans in conjunction with the student's academic/therapy team, leadership, and the student’s family and for training the student’s team on the plan.

Requirements

Minimum of bachelor’s degree in education, Psychology, Social Work, Counseling, or a related field (or equivalent experience).
Experience working with students who have behavioral and emotional support needs.
Crisis intervention or safety training (or willingness to obtain).
Experience leading teams and facilitating meetings.
School-based experience supporting social-emotional learning.
Strong documentation, organization, and communication skills.
Ability to remain calm and effective in high-stress situations including providing guidance and direction to other staff.
Demonstrated ability to work effectively and collaboratively with employees with various levels of experience, education, and backgrounds.
Demonstrated commitment to the values of diversity, equity, and inclusion
Ability to professional judgment and discretion in evaluating behavioral, educational, and operational information
Ability to resolve complex problems where established procedures may not fully address the circumstances

Nice To Haves

Master’s degree is preferred.
5 years of experience preferred
First Aid and CPR certification within the first 90 days
Safety Care Training or other training as defined by Easterseals Arkansas (or willingness to obtain).

Responsibilities

Coordinate and oversee the Academy's crisis response program and ensure consistent implementation of crisis response procedures.
Evaluate crisis situations and exercise independent judgment in determining appropriate response strategies consistent with established policies.
Develop, implement, and revise crisis response procedures to improve student safety and operational effectiveness.
Provide guidance and consultation to administrators and staff regarding crisis prevention and response.
Conduct post-incident reviews, identify trends, and recommend program improvements.
Collaborate with Director or designee regarding follow-up and family communication when needed.
Oversee the school's behavioral documentation process and ensure compliance with documentation standards.
Analyze behavioral data, identify trends, and recommend operational or procedural improvements.
Review documentation for quality, consistency, and compliance with Academy requirements.
Develop recommendations for improving documentation practices and behavioral support processes.
Maintain confidential and organized student records related to crisis including documentation of staff implementation and compliance with behavior plan.
Communicate and train classroom staff, therapists, and administration regarding student support needs and promote shared expectations, including consistency, across classrooms/settings.
Coordinate multidisciplinary team meetings responsible for student behavioral support.
Facilitate behavior planning meetings and guide collaborative decision-making.
Facilitate meetings with administrators, teachers, therapists, and families regarding implementation of behavior support strategies.
Interpret behavioral information and recommend appropriate interventions and program modifications.
Observe classroom environments to evaluate implementation of approved behavior plans and behavioral support practices.
Assess environmental factors contributing to behavioral concerns and recommend modifications.
Provide consultation and guidance to staff regarding implementation of approved behavioral supports.
Lead development, implementation, evaluation, and periodic revision of behavior support plans.
Evaluate behavioral information and make recommendations for appropriate interventions.
Ensure behavior plans are consistently implemented across educational settings.
Monitor effectiveness of behavior plans and recommend revisions based upon documented outcomes.
Develop school-wide strategies that promote positive student relationships and emotional well-being.
Provide training and consultation to staff regarding effective behavioral and emotional support practices.
Serve as the Academy's behavioral support resource for administrators, instructional staff, therapists, and families.
Uses professional judgment and discretion in resolving behavioral issues, interpreting behavioral information, and recommending appropriate courses of action.
Develop and deliver staff training regarding behavioral supports, crisis prevention, documentation, and implementation of behavior plans.
Recommend procedural improvements that enhance consistency, compliance, and student outcomes.