Student Recruiter

Milwaukee Area Technical College•Milwaukee, WI

7d•Onsite

About The Position

Under the general supervision of the Director of Student Recruitment and the Call Center, the Student Recruiter serves as the primary point of contact for prospective students and influencers by providing information, guidance, and support throughout the admissions and enrollment process. The role includes outreach to high schools, community-based organizations, businesses, and the broader service area to attract new students and promote MATC programs and initiatives. This position requires independent judgment, strong customer service, and the ability to interpret admissions requirements, academic program information, and college processes. The Student Recruiter maintains responsibility for applicant follow-up, event participation, and the use of CRM technology to support lead generation and tracking. The role requires the ability to work collaboratively with internal partners, represent the college professionally, and support districtwide recruitment efforts with minimal supervision. Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the community's needs and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

Requirements

Bachelor’s degree or higher in Education, Behavioral or Social Sciences, Business, Marketing, or related field
Two (2) years occupational experience in the area of recruitment (student or employment) or direct sales and marketing
Basic understanding of and knowledge of college resources for students.
Proven skills and knowledge of recruitment and the admissions/ enrollment management field preferred.
Knowledge of trends, issues, and accepted practices relevant to the position.
Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
Excellent attention to detail and accountable for high-end and accurate output.
Demonstrates strong diplomacy skills and the ability to make sound judgments.
Proficient with Google Suite and other reporting software.
Ability to quickly learn new systems and processes.
Ability to work with numbers and forms, including accurate data entry skills.
Ability to analyze data and create reports as necessary.
Able to deal with interruptions and work in a fast-paced office environment.
Maintains a high level of confidentiality.
Consistently provide a high level of service to students and members of the community.
Strong written communication skills; ability to write clear, structured, articulate communications.
Excellent organizational skills with an ability to prioritize and manage multiple tasks and a variety of demands.
Strong self-motivation and ability to work both independently and as a team member.

Nice To Haves

Proven skills and knowledge of recruitment and the admissions/ enrollment management field

Responsibilities

Represents MATC at high schools, community-based organizations, businesses, college fairs, orientations, and districtwide events to engage prospective students and their families.
Develops and attends outreach events (virtual or in-person) to generate prospective student leads and admissions applications.
Provides campus tours and participates in enrollment events, orientation support, and similar recruitment activities.
Works collaboratively with Marketing & Communications to develop recruitment-focused promotional materials.
Serves as a primary contact for prospective student inquiries originating from the website, community events, high schools, and marketing-generated leads.
Conducts initial interviews with prospective students to assess interests, explain program requirements, and guide them through the admissions steps.
Assists applicants in understanding and completing admissions requirements, gathering necessary documentation, and connecting to next-step resources.
Explains career pathways, program sheets, and onboarding processes, and may provide language interpretation when appropriate.
Provides guidance on identifying funding sources, including scholarships and financial aid basics.
Promotes college access programs and may assist in academic placement.
Identifies when applicants need specialized services (e.g., Counseling, Student Accommodations, Veterans Services, Re-entry support) and makes appropriate referrals.
Supports students with course selection questions, program changes, and navigation of filled or restricted programs.
Utilizes CRM platforms to track leads, monitor application progress, and record outreach activities.
Maintains accurate recruitment records, generates informational data, and prepares reports as needed.
Establishes, maintains, and enhances positive work relationships with students, staff, faculty, and administrators.
Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions.
Addresses all student and employee behavior in a confidential and respectful manner.
Maintains current knowledge of best practices and standards in higher education with an emphasis on community Colleges.
Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.