Student Records Assistant

University of Mississippi•Martindale - Cole Student Services Center, MS

2d•$17 - $25

About The Position

The University of Mississippi, also known as Ole Miss, is a leading public research institution dedicated to fostering an inclusive environment where students, faculty, and staff can thrive. This role supports the successful maintenance of student records by performing registration functions, assisting with daily operations, and communicating with students. Join the Ole Miss Family and build your legacy.

Requirements

High School Diploma (Required)
2 Years of Relevant Experience (Required)

Responsibilities

Performs routine registration functions such as reviewing prerequisite requirements, verifying course, lab, and additional student fees, and processing class additions, cancellations, and drops/withdrawals.
Maintains accurate student records and information within the student information system.
Supports UM students and the Registrar's office as an informational resource.
Maintains confidential information and upholds UM and Registrar policies regarding confidential and sensitive information, exercising discretion daily.
Responds to requests from current and former students and university officials for official and/or unofficial copies of student records.
Assists over-the-counter and telephone customers, and generates/prints online versions of transcripts.
Processes transcript requests, including over-the-counter, mailing/fax, and electronic.
Collects payment for transcript services.
Composes and types or uses prepared form letters and emails to answer requests, questions, or concerns, ensuring FERPA regulations.
Prepares cash reports and deposits monies in the Bursar’s office.
Scans admissions documents into the electronic filing system and verifies proper entry.
Trains and offers guidance to assigned personnel.
Checks, generates, and processes third-party transcript request services.
Assists students in updating school records.
Handles verification letter requests.
Performs related or similar duties as required or assigned.