Student - REACH Crisis Services Volunteer Advocate (Work-Study Only) (Summer Position)

Southern New Hampshire University•Manchester, NH

1d•$12 - $15•Onsite

About The Position

Southern New Hampshire University is seeking a student employee to fill the role of Volunteer Advocate for our partner organization REACH Crisis Services in Manchester, NH. Volunteer advocates at REACH Crisis Services provide direct services to victims of domestic and sexual violence, stalking and human trafficking through support, information, resource and referral, and personal advocacy based on the empowerment model. Volunteers can provide support in conjunction with staff in the office from 8:30 AM to 5:00 PM.

Requirements

Current enrollment in classes as part of a SNHU degree program.
Work study part of financial aid package. Students with work study may be prioritized.
Reliable transportation.
Must be 18 years old or older.
Successful completion of the Crisis Intervention Advocacy training (minimum 30 hours).
Ability to intervene appropriately in crisis situations and maintain confidentiality.
Communication
Team building
Time management
Critical thinking
Professionalism
Ability to remain calm in a busy environment
Ability to use active listening

Responsibilities

Respond to clients in crisis.
Identify problems, explore options, and support clients in making their own decisions.
Offer emotional support, assistance, advocacy, referral information, and follow-up as needed.
Document all direct service activities.
Record client statistical data, including referrals, if any, and maintain related agency documentation.
Respect the confidentiality and privacy of those we serve by maintaining confidentiality.
Collaborate with other staff to enhance direct service delivery as assigned.
Attend outreach and tabling events as needed.
Promote the agency’s mission.
Be in the office on an agreed upon commitment with the Direct Service Coordinator.