Financial Aid Office, Student Peer Counselor - Federal Work Study Student Assistant - Palm Desert Campus

California State University, San Bernardino•San Bernardino, CA

1d•Onsite

About The Position

The Student Assistant in the Office of Financial Aid & Scholarships - Palm Desert Campus provides critical support to the financial aid representative. This role is primarily responsible for general office duties, such as scanning, duplicating, typing, viewing student’s files, answering phones, and providing customer service via front counter. Student assistant will assist with outreach, job fairs, tabling and other events at Palm Desert Campus.

Requirements

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff,and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
Admission or registration as a CSU student.
As a Bridge Student Assistant, the student need not be enrolled as a student, but must have been enrolled as a CSU student the previous term and is registered for the following term.
Maintain a 2.0 G.P.A. or greater per semester and cumulative.
Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
Eligible to work in the United States
Payroll Requirement: Social Security Card

Nice To Haves

Technologically proficient in Microsoft Office and Google Drive
Experience working in a customer service-driven environment
Ability to multi-task while managing multiple projects and adhering to deadlines
Willingness to work with an ethnically diverse and culturally pluralistic student body and staff
Proven communication, interpersonal, and organizational skills
A commitment to serving students
Ability to work as part of a team
Ability to work with a high degree of autonomy
Dependable

Responsibilities

Serve as a point of contact for the Office of Financial Aid and Scholarships at the Palm Desert Campus.
Communicate with guests via verbal, written and electronic correspondence (i.e. answering phones, sending emails, assisting students with general questions via front counter).
Assist with clerical functions for the Office of Financial Aid and Scholarships at the Palm Desert Campus (i.e. file paperwork, maintain an organized working environment, make deliveries around campus, pass out flyers, phones, scanning etc.).
Assist with Office of Financial Aid and Scholarships, outreach, and other events. The events include, but not limited to, Job fairs, tabling, FAFSA/CADAA workshops and other Office of Financial Aid and Scholarships events at the Palm Desert Campus. Advance notice will be provided.
Social Media Content Creation.
Other clerical duties as assigned.