STUDENT-Office Operations Assistant, Circles Area Office within Department of Residential Life

Ithaca College • Ithaca, NY

1d • $16 • Onsite

About The Position

This role supports the day-to-day activities of the Circles Area Office within the Department of Residential Life. The assistant will handle various office tasks, serve as a resource for individuals seeking information about campus and community resources, and assist with departmental projects and clerical duties. The position requires professionalism, reliability, and a strong customer service orientation.

Requirements

• Applicant must maintain good conduct and academic standing
• Willingness to commit for entirety of the year
• Return to campus prior to and/or before the start of the fall and spring semesters for training purposes and/or extra support.
• Ability to work during breaks.
• Customer service orientation.
• Excellent written and oral communication skills.
• Demonstrate the ability to work in a team environment and to follow through with ideas from conception to completion.
• Demonstrate responsibility and respect for others’ rights, feelings, lifestyles, diverse backgrounds, and for personal and College property.
• Take initiative and work independently.

Nice To Haves

• Be professional, reliable, confident, and flexible.
• Maintain confidentiality.
• Adhere to project timelines and work shifts.
• Stay busy – if there is nothing to work on, ask a staff member.
• Always provide the best customer service.
• Go above and beyond.
• Set a positive tone for interaction.
• Communicate in a clear and friendly manner.
• Express enthusiasm and positive energy in a dynamic work environment.

Responsibilities

• Support the day-to-day activities of the Office, including answering phones, taking messages, answering emails, opening and closing the offices, copying, data entry, making deliveries to and from various campus offices, providing lock-out coverage, appointment scheduling, and greeting visitors.
• Serve as a resource to individuals and connect them with campus and community resources.
• Respond to requests and seek information to answer questions appropriately, including questions regarding housing policies, procedures, and associated concerns.
• Assist with various projects, including contributing to or producing effective marketing materials.
• Provide clerical assistance such as copying, typing and filing for departmental and professional staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed