Student Office Assistant - Towson University

Capstone on Campus Management LLC•Towson, MD

5d•Onsite

About The Position

A Student Assistant is responsible for assisting with day-to-day office tasks and preventative maintenance in the communities. Student Assistants greet visitors, answer and direct telephone calls, monitor access to the buildings, and perform other clerical and maintenance tasks.

Requirements

High school diploma.
Current student at Towson University.
Ability to lift up to 35lbs and navigate up and down stairs.
Ability to work up to 20 hours a week
Demonstrate proficiency in verbal communication.
Possess strong customer service skills.
Must have troubleshooting and diagnostic skills.

Responsibilities

Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel.
Receives payments and issues receipts.
Troubleshooting and answering incoming telephone calls, determining their purpose, and forwarding calls to the appropriate person, personnel, or department. Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
Assists with all advertising/marketing events to ensure a 100% occupancy.
Operates computer terminals to input and retrieve data.
Assists in maintaining resident files for accuracy and accountability.
Assists with leasing/marketing of apartments/rooms by providing information to prospective families.
Assists with necessary clerical duties, such as filing, photocopying, and scanning documents.
Maintain confidentiality in all matters concerning students and staff alike.
Assists with distributing items to apartments.
Enforcing policies/ procedures of the residence halls and the university (including campus, state, and federal regulations).
Assist with basic facility responsibilities such as building walkthroughs, notating damages, and submitting work orders.
Must participate in mandatory events such as Move-In and Move Out.
Other duties as assigned.