STUDENT-NSTP Orientation Mentor - C

Ithaca College•Ithaca, NY

4d•Onsite

About The Position

The Student-NSTP Orientation Mentor supports Ithaca College’s New Student and Transition Programs (NSTP) in preparing and delivering Orientation activities. The mentor assists with event setup and teardown, check-in, troubleshooting, escorting students and guests around campus, meals and evening activities, crisis response, and crowd management. They facilitate small-group discussions with Orientation Leaders (OLs), sharing resources and strategies for supporting new students’ transition to college and self-identity exploration. They serve as role models, mentors, and educators for OLs throughout training and the Orientation program, and act as a liaison between student leaders and professional staff by providing detailed reports after daily huddles. The role includes contributing to a multicultural, inclusive, diverse, and respectful college community and applying Ithaca College’s mission and values. Orientation Mentors lead and participate in OL training through panels, co-presentations, and contributions to staff presentations; attend individual check-ins with professional staff; provide feedback about NSTP events and resources; and educate incoming students about campus academic, social, career, and mental health support services. Mentors must attend the full work schedule listed in the posting. Comprehensive leadership development training is provided. Compensation is $16.60 per hour over the employment period. The listed 2027 schedule includes a required paid staff kickoff meeting on April 21, 2027, optional unpaid social time afterward, completion of at least four SLI sessions by April 23, a spring retreat at a date and time to be determined, mentor move-in on August 4, staff move-in August 7–8, mentor training August 5–6, staff training August 9–13 (approximately 37.5 hours), and Fall Orientation August 16–22 (approximately 30 hours).

Requirements

Must have worked as an Orientation Leader during at least one Orientation program at Ithaca College.
Must maintain full-time undergraduate or graduate student enrollment from the time of hire through December 2027.
Must adhere to Office of New Student & Transition Programs policies, the Student Conduct Code, and applicable national, state, and local laws throughout employment.
Excellent interpersonal, teamwork, and communication skills.
Demonstrated respect for others’ rights, feelings, lifestyles, and diverse backgrounds.
Demonstrated multicultural awareness and contributions to an inclusive, diverse, and respectful college community.
Proven work ethic, time management, and attention to detail.
Ability to present oneself professionally and confidently to students, parents and family members, and campus partners.
Ability to manage stress effectively, support others’ stress management, and troubleshoot issues as they arise.
Experience working directly with people from traditionally marginalized populations.
Submit an updated resume and cover letter by November 6, 2026, and arrange an individual interview with NSTP professional staff.

Responsibilities

Assist NSTP staff in preparing Orientation activities and materials, including event setup and teardown, check-in, and troubleshooting.
Escort students, families, and guests around campus and participate in meals and evening activities.
Respond to crises, manage crowds, and perform other assigned duties.
Facilitate and manage small-group discussions with Orientation Leaders, including sharing resources and strategies for supporting new students’ transition and self-identity exploration.
Serve as a positive role model, mentor, and educator for Orientation Leaders throughout their training and the Orientation program.
Act as a liaison between student leaders and professional staff by submitting detailed reports following daily huddle meetings.
Develop and demonstrate multicultural awareness and contribute to an inclusive, diverse, and respectful college community.
Employ Ithaca College’s mission and values throughout the work.
Lead and participate in Orientation Leader training sessions through panels, co-presentations, and contributions to NSTP staff presentations.
Participate in individual check-in meetings with professional staff during training and Orientation.
Model Ithaca College’s academic and community expectations for students.
Provide feedback to the supervisor on NSTP events, services, and resources in relation to the student experience.
Educate incoming students about campus academic, social, career, and mental health support services.
Attend and participate in the full work schedule outlined in the posting.