Student Life Program Manager

The SEED Public Charter School of Washington DC•Washington, DC

2d•Onsite

About The Position

The SEED School of Washington, D.C. is seeking a Student Life Program Manager (SLPM) to oversee the effective operation of the student life program during after-school and evening hours. The SLPM will ensure a safe, secure, and positive residential environment that supports student well-being, personal growth and development, and academic success. This role requires campus residency. The SEED Foundation was established in 1997 to create college-preparatory urban boarding schools. The SEED School of Washington, D.C., opened in 1998, is the nation's first urban public college preparatory boarding school, serving 325 students in grades 6-12. All students live on campus from Sunday evening through Friday afternoon, with dormitories organized into small houses supervised by life skills counselors. SEED is a pioneering national network of public, college-preparatory boarding schools offering a unique 24-hour, 5-day per week learning environment for traditionally underserved students, with schools in Washington, D.C., Baltimore, Miami, and Los Angeles. The Foundation's College Transition & Success (CTS) team supports SEED graduates through college.

Requirements

Bachelor's degree required.
3+ years of experience in a residential or student life setting, with program management and supervision experience.
Strong leadership, communication, and interpersonal skills
Excellent organizational and time-management skills
Familiarity with conflict resolution, de-escalation, restorative justice practices and SEL principles.
Ability to respond effectively to student crises and emergencies and exercise sound judgment.
Proficiency in data management and reporting; experience with student information systems.
Ability to collaborate and build strong relationships with colleagues across departments.
Commitment to The SEED Foundation’s mission.
Must be able to pass a criminal background check and other required clearances.
CPR and First Aid certification (or willingness to obtain upon hiring).
Willingness to work a flexible schedule as dictated by the needs of a 24-hour residential program.
Campus residency is required.

Responsibilities

Foster a positive and inclusive student life environment by developing and implementing strategies that promote belonging, respect, and positive relationships among students and staff.
Oversee daily operations, including scheduling/coordinating student activities/events, managing student movement, and ensuring resource availability.
Provide leadership, guidance, and support to RAs and SLAs, including onboarding, training, performance feedback, and facilitating regular staff meetings and professional development.
Manage staff schedules, breaks, and daily assignments to ensure adequate coverage and effective program operation.
Establish and maintain clear policies, procedures, and protocols for the student life program, ensuring consistent and equitable enforcement.
Ensure effective student supervision, including maintaining accurate records of student whereabouts and attendance, and implementing protocols for attendance verification and student transitions.
Develop and implement strategies to address student needs, resolve conflicts, and promote positive student behavior.
Serve as a resource for students and families, addressing concerns and providing information about student life programming and expectations.
Respond effectively to student illnesses, injuries, behavioral issues, emergencies, and security concerns, coordinating with appropriate personnel.
Maintain accurate records of student incidents, attendance, and program data, and ensure timely reporting.
Collaborate with academic, student support, and program teams to align residential support and programming with students' academic progress, achievement, and personal growth.
Communicate effectively with other departments, including academics, student support services, and facilities, to ensure seamless transitions and necessary follow-up.
Work closely with the Student Life Leadership Team to address student issues, develop strategies for program improvement, and ensure alignment with overall school goals.
Uphold confidentiality regarding student information and interactions.
Perform other duties as assigned.