Student Intern – Facilities Operations

BMC Software•Boston, MA

About The Position

Boston Medical Center is seeking a student intern for Facilities Operations. Under department supervision, the intern will support current operations and construction projects, update CAD-based floor plans, and help develop the Preventative Maintenance Program for more than 20 buildings on the medical campus. The role supports facilities technology and operations, including the Building Automation System/Direct Digital Controls (BAS/DDC), Computerized Maintenance Management System (CMMS), facilities records, and related databases. The position is listed as full time, with compensation described as 40 hours per week at $17 per hour. The intern will assist with audits and troubleshooting of BAS/DDC and CMMS systems, equipment inventories and documentation, system training, technology improvements, data processes, and budget planning. Work is performed under the direction and supervision of assigned managers or supervisors and in accordance with hospital safety, infection-control, and conduct standards.

Requirements

Currently pursuing a BS in Facilities or Mechanical Engineering; proof of enrollment and a letter of recommendation are required for the selected candidate.
High school diploma or GED required.
Comprehensive knowledge of buildings and equipment.
Ability to anticipate problems, implement solutions, and complete ordinary repairs in a timely manner.
Ability to understand and analyze technical documents, blueprints, contracts, specifications, energy reports, and charts of accounts.
Understanding of purchasing and negotiating functions and ability to create and analyze complex documents.
Strong analytical ability to address complex problems.
Professional business English communication skills with people at different organizational levels.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and web browsers.
Ability to follow and give oral and written instructions in English and to read, understand, and work from plans and blueprints.
Strong organization skills and ability to manage productivity and workflow across multiple projects.
Ability to work collaboratively and maintain cooperative working relationships.
Sensitivity to and respect for a diverse population.
Ability to lift equipment up to 50 pounds unassisted and perform bending, standing, climbing, and walking.
Ability to safely use manual tools and common trade power equipment and handle hazardous materials.
Knowledge of applicable facilities codes and regulations, residential facilities in a hospital setting, and building-system operations.

Nice To Haves

Bachelor’s degree in engineering or a related discipline.
Experience in a medical or hospital setting.
Experience in a research setting, particularly BL-2 and BL-3 laboratory environments.

Responsibilities

Provide technology and MEP operations support for the BAS/DDC and assist with troubleshooting alongside Control Center staff and management.
Assist management with routine BAS audits to ensure operating sequences and alarms have not been overridden or improperly modified.
Help develop and expand the CMMS for campus facilities; provide technical support and coordinate external programming and support for the system.
Help maintain accurate inventories of facilities equipment, OEM manuals, drawings, and the central database of blueprints, CAD files, specifications, operating and maintenance manuals, and historical building data.
Identify opportunities to use technology to improve operations, efficiency, productivity, workflow, and customer service.
Establish internship goals in collaboration with peers and managers or supervisors.
Audit BAS/DDC operation and CMMS effectiveness, including energy efficiency, system utilization, equipment failures, and unscheduled downtime; measure and report system quality.
Provide training and support to the Support Services division on CMMS, BAS, and other systems.
Assist managers with contracted service personnel, programmers, consultants, and contractors involved in maintaining, repairing, or expanding technology systems.
Develop and implement processes for accurate data collection and entry into CMMS, facilities-documentation, and space-management databases.
Monitor productivity and performance to identify program strengths and training opportunities related to BAS/DDC and CMMS use.
Assist with budgets for technology solutions, maintenance equipment, and shop tools, and help develop return-on-investment support for technology and software initiatives.
Follow hospital and regulatory safety requirements, infection-control procedures, and standards of conduct; perform other duties as needed.