Student Intern

US: Tryfacta • San Jose, CA

4d • Onsite

About The Position

Work with a large, mission-driven public agency that supports essential water, environmental, and infrastructure services for a major metropolitan region. The Student Intern will support Valley Water's Water Supply Planning & Conservation team by assisting with water conservation programs, customer service activities, public outreach efforts, and administrative tasks. The role provides hands-on experience with water conservation initiatives, GIS tools, Oracle-based systems, and customer engagement while developing professional office and communication skills.

Requirements

• Experience using Microsoft Office applications in an academic or professional setting.
• Experience providing customer service or interacting with customers/public stakeholders.
• General office or administrative experience.
• Ability to learn and work with database systems and business applications.
• Currently enrolled as a continuing student in an accredited college or university.
• Must be carrying at least 9 units per academic term.

Nice To Haves

• Experience with GIS (Geographic Information Systems).
• Exposure to water conservation, environmental, sustainability, or public utility programs.
• Experience supporting public outreach or community engagement events.
• Familiarity with rebate or customer incentive programs.
• Experience working with Oracle or similar database platforms.
• GIS coursework or certification.
• Microsoft Office certification.
• Customer Service training/certification.

Responsibilities

• Provide customer service support and respond to inquiries received through the Water Conservation Hotline.
• Process applications related to water conservation programs.
• Assist with the implementation and administration of long-term water conservation initiatives.
• Support the Landscape Rebate Program and related customer service activities.
• Participate in public outreach events and community engagement activities.
• Utilize GIS and Oracle-based database systems to support program operations.
• Perform general administrative and office support tasks.
• Assist with special projects as assigned by the department.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree