Student Intern, Customer Applications

Tucson Electric Power•Tucson, AZ

1d•Onsite

About The Position

Tucson Electric Power, one of Arizona’s leading utility companies, seeks an individual for the position of Customer Applications Student Intern in the Information Services department. We are looking for an energetic addition to our team to assist the IT Manager with vendor resource management lifecycle, and work on systems that support business processes across multiple departments and business units. This individual should have a strong interest in the field of Information Technology.

Requirements

Pursuing a degree in Information Technology, Software Engineering, MIS or related discipline with an expected graduation date of May 2028 or later
High level of interpersonal skills and the ability to protect highly sensitive and confidential information
Must be able to meet regular deadlines
Demonstrate strong verbal and written communication skills
Possess functional knowledge of Microsoft Office products including Copilot
Be able to work independently as well as in a team environment
Ability to handle multiple tasks concurrently
Must be able to work a minimum of 20 hours per week during regular business hours; and up to 40 hours a week during the summer and school breaks
Student Interns must maintain the required hours for full-time student status, good academic standing at their college or university, as defined by the college or university and the GPA required for graduation by their college or university.
Functional knowledge of Microsoft Office products
Experience with Windows OS

Nice To Haves

Experience with Java, C++, .NET, Python, HTML or SQL

Responsibilities

Assists IS personnel interfacing with multiple users and external partners
Assists with clients in the use of information technology and customer application systems
Assist with reviewing work requests from clients and assist with estimates for work to be performed based on industry standard estimation methodology
Participate in a team environment and assist with assignments as requested by the group or team lead
Compile, clean, and analyze large datasets in Microsoft Excel using advanced formulas, pivot tables, and data validation to support reporting and operational decision-making
Maintain Excel-based trackers for external service resources, including hours, deliverables, and reconcile entries against supporting documentation to ensure accurate reporting
Create and maintain process documentation for the department (technical and non-technical)