Student Hourly Assistant | Distance Learning | CIITS

Texas A&M University SystemPrairie View, TX
Onsite

About The Position

The Student Hourly Assistant, under general supervision, will assist the Center for Instructional Innovation & Technology Services (CIITS) with daily operations. This role involves regular computer maintenance, inventory management, supply ordering, record keeping, and ensuring proper care of computer lab equipment. The assistant will also be responsible for setting up and shutting down the lab, providing technical support to faculty, staff, and students, and assisting with various IT-related tasks such as setting up equipment and IT moves. Additionally, the role includes supporting instructional designers with accessibility projects and assisting multimedia productions specialists with video recordings and live-streamed events. Availability for weekend and evening events is required.

Requirements

  • Presently enrolled at Prairie View A&M University for at least nine (9) graduate or six (6) undergraduate semester credit hours during the term in which the work is to be done.
  • Must be in good academic standing (SAP) as demonstrated through your college; minimum 2.0 GPA
  • No prior experience necessary
  • For work eligibility during a summer term, a student must be enrolled for at least three (3) graduate or undergraduate semester credit hours during the term in which the work is to be done or preregistered at least six (6) undergraduate semester hours or nine (9) graduate semester hours for the upcoming fall term.

Responsibilities

  • Conduct regular maintenance on the computers in the lab
  • Maintain inventory of supplies
  • Place supply orders
  • Keep records of maintenance activities
  • Ensure that computer lab equipment is being cared for properly by users
  • Set up and shut down the lab according to work hours
  • Provide technical support to faculty, staff and students either through telephone, email, chat, and face-to-face contact
  • Assist with the setup of computers, printers, webcams, document scanners, IT equipment moves, and other duties as assigned by a manager
  • Assist instructional designers with accessibility projects
  • Assist multimedia productions specialist with video records or live streamed events
  • Be available to work weekends and evenings for some events
  • Perform other duties as assigned
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