Student, Health Information

theregio03Waterloo, ON
CA$22 - CA$25Onsite

About The Position

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to: Taking only what we need, Leaving some for others, Keeping the dish clean. This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity. Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community. The Role Supports the implementation and/or maintenance of health information systems.

Requirements

  • Knowledge and skills in health information systems and database development, management, and analysis are acquired through current enrollment in a related post-secondary program.
  • Knowledge of and ability to comply with corporate polices, procedures, and legislation (e.g., privacy, confidentiality, security in protecting health care data).
  • Project management skills to plan, implement, monitor, and report on activities.
  • Problem-solving skills and ability to work independently to complete projects on time, meet deadlines, and adapt to frequently changing priorities.
  • Ability to create process maps, flowcharts, workflows, and project timelines.
  • Ability to extract, collate, analyze, and interpret data from health information systems.
  • Ability to identify data quality and software issues, and recommend solutions.
  • Ability to readily learn new systems and programs.
  • Human relations, communication, and facilitation skills to assist the team with following established guidelines and maximize the use of applications; provide information; conduct presentations; and participate as an effective team member.
  • Ability to read and understand information related to new technologies, methods, and trends from various sources (e.g., technical manuals, updates, bulletins).
  • Ability to write effectively in plain language.
  • Familiarity with equity-related approaches to data disaggregation and data governance principles when working with priority populations (e.g., First Nations Principles of OCAP).
  • Computer skills with ability to use software such as Microsoft Office applications, including Excel and PowerPoint, SQL, statistical software (e.g. SAS, SPSS), and data visualization software (e.g. Tableau, Power BI).
  • Ability to travel within Waterloo Region.
  • Ability to support and demonstrate the Region’s values.
  • To be considered for employment as a student, a person must be: registered as a full-time secondary or post-secondary student in an accredited institution, or currently recognized as having full-time status by the academic institution but applying for a school vacation, practicum or work term, or returning to full-time studies in the next academic term. Students who are in their final year of academic study and who are not intending to return to full-time studies are eligible for student employment up until the time they convocate. Students participating in education and retraining programs at the post- secondary level, though not full-time students, are eligible for related student employment opportunities, where appropriate.

Responsibilities

  • Extracts, manipulates, analyzes, and interprets data from health information systems.
  • Identifies and assesses data analysis, data management, and project-related issues (e.g., data quality, software issues) and recommends solutions to program areas and management.
  • Designs and develops data visualization dashboards to display and analyze health and performance indicators.
  • Coordinates projects and assignments through the design, implementation, and evaluation phases of a project cycle according to expected timelines.
  • Develops and customizes user guides, standard operating procedures, and protocols for health information systems.
  • Provides customer service. Responds quickly to needs and urgent matters, and problem solves in consultation with supervisor.
  • Provides consultation on privacy processes, practices, and guidelines, and supports privacy and security audits of departmental health information systems.
  • Works with ITS to resolve issues and create and implement solutions related to health information systems.
  • Assists with stakeholder consultation and staff training and education.
  • Prepares and delivers presentations to staff and management.
  • Writes briefs, reports, and other documents.
  • Performs quality assurance activities.
  • Assesses and analyzes program information for compliance with standard operating procedures, protocols, and user guides.
  • Works in a standard office environment. Occasionally travels for meetings.
  • Performs related duties as assigned.
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