Student Government Leadership Manager

Associated Students Inc•Pomona, CA

3d•$87,223 - $106,847•Hybrid

About The Position

Under the general supervision of the Director of People, Culture, & Governance, the Student Leadership & Governance Manager is a student affairs professional who advises, coaches, and develops ASI’s elected and appointed student leaders, including the ASI Board of Directors. Student leaders hold real authority, and this role guides and facilitates their learning as they exercise it, helping them reach sound decisions grounded in ASI and CSU policy, governing documents, and legal compliance while respecting their autonomy as elected and appointed representatives. The Manager has full oversight of the Student Government unit, including the leadership curriculum, student leader onboarding and advising, election education and logistics, nonpartisan civic and advocacy education, and assessment of outcomes in leadership learning, participation equity, and candidate pipeline and turnout. The Manager directly supervises the Senior Coordinator, provides indirect oversight of the part-time student support team, and is responsible for unit strategy, budget, and compliance. The role partners with University Government Relations, the Office of Success and Early Support Programs, the Bronco Leadership Center, Marketing, and other campus partners to support student leaders’ success as both leaders and students.

Requirements

Master’s degree in Higher Education/Student Affairs, Student Leadership Development, Public Administration, or a closely related field
Minimum four years of progressive leadership experience, including leading programs, processes, or operations
Minimum two years of supervisory experience, including recruitment, performance management, and evaluation, and oversight of multiple functions or projects
Minimum two years of experience facilitating, training, and coaching college students or student leaders, including designing and delivering leadership curriculum and civic or advocacy education, equity-minded assessment, and partnership with campus stakeholders to connect students with academic, wellness, leadership, and other campus resources
Intermediate proficiency with Microsoft Word, Excel, and PowerPoint
Knowledge of college student development theory and the ability to apply it in one-to-one and group advising, coaching, and mentoring of student leaders
Knowledge of parliamentary procedure (e.g., RONR) and the ability to apply it in a meeting setting.
Ability to guide student leaders toward sound decisions aligned with policy and law while honoring their authority and building their ownership
Political acumen, diplomacy, and discretion in a higher education setting; ability to engage senior administrators, elected and appointed officials, and community partners on sensitive or contentious issues
Advanced facilitation, interest-based negotiation, and conflict de-escalation skills; able to convene diverse stakeholders and reach workable agreements under time pressure
Exceptional judgment with confidential and sensitive information, including protected student records; sound issue-management and crisis-communication awareness
Ability to translate complex policy into plain-language guidance for student leaders
Knowledge of assessment and evaluation methods; ability to set indicators, analyze data, and report results to guide improvement
Ability to synthesize information and write clear reports and briefings
Commitment to equity and inclusion and experience working with culturally diverse populations
Ability to build partnerships and influence without authority across campus and community
Ability to oversee projects, manage multiple priorities, make independent decisions and recommendations, and solve problems
Ability to participate as a positive team player and maintain an appropriate professional appearance and work conduct
Ability to satisfactorily complete a background check (including a criminal records check)
In compliance with the California Child Abuse and Neglect Reporting Act (CANRA), each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.

Nice To Haves

Experience advising student government, a governing board, or elected and appointed student leaders in higher education
Familiarity with the Gloria Romero Open Meetings Act or other California open-meeting requirements

Responsibilities

Serves as primary advisor and guide to the ASI Board of Directors and other elected and appointed student leaders; facilitates their learning and decision-making so that actions align with ASI bylaws and governing documents, ASI and CSU policy, and applicable law, while respecting their authority and fostering their ownership of decisions
Provides regular one-to-one advising and ongoing coaching to student leaders throughout their term, supporting goal-setting, reflection, and the balance of academic and leadership responsibilities
Provides oversight for the design, sequencing, and implementation of the student government leadership curriculum, including onboarding, orientations, workshops, and advanced seminars aligned with ASI’s values and governance competencies
Instructs and facilitates retreats and trainings for student leaders; implements and sustains a peer-mentor and coaching model
In collaboration with key stakeholders, co-develops the student leader advising model, including selection, invitation, training, and support of ASI and University advisors who serve individual leaders or committees
Partners with the Office of Success and Early Support Programs, the Bronco Leadership Center, and other campus partners to support student leaders who experience academic challenges, eligibility concerns, or other barriers to participation
Reviews progress reports, early-alert information, and other student-success indicators as authorized through CPP Connect or designated university systems, consistent with FERPA and institutional procedures; conducts timely, supportive outreach, develops follow-up plans with students, and documents referrals and outcomes
Maintains the distinction between developmental coaching and academic advising, counseling, or eligibility determinations; refers students to the appropriate campus offices for specialized support or formal decisions
Educates student leaders, advisors, and staff on, and ensures compliance with, ASI and CSU policies, bylaws and governing codes, and the Gloria Romero Open Meetings Act of 2000 (California Education Code §§ 89305-89307.4)
Applies parliamentary procedure (RONR) in advising the Board of Directors, its committees, and presiding officers before and during meetings, coaching student leaders to use procedure with confidence and make their own decisions
Provides oversight and direction for the development, review, and maintenance of governing policies, codes, and processes
Guides student leaders in the ideation and co-development of the annual action plan; coordinates assessment and reporting of outcomes
Leads the education, outreach, and logistics of student government elections; does not adjudicate election complaints, appeals, or disputes
Provides oversight of nonpartisan civic and advocacy education in policy literacy, ethical campaigning, and constructive dialogue; coordinates advocacy touchpoints with CSSA and campus, local, and state partners in alignment with elections education and timelines
Serves as primary liaison with University Government Relations and key campus and community partners; supports student leaders in navigating sensitive or high-visibility campus, local, state, and national matters through a nonpartisan, policy-compliant approach, including briefings, talking points, and interest-based problem solving; documents agreements and escalates per established protocols while protecting confidentiality
In partnership with the Senior Coordinator, aligns governance readiness work across University Government Relations, campus stakeholders, and external partners to support cohesive communication and shared priorities
Provides oversight for defining learning outcomes and equity metrics for student leadership, civic, and advocacy programs
Leads the candidate pipeline and turnout strategy, including orientation and information sessions, office hours, peer panels, and digital content that demystify elected and appointed roles, time commitment, responsibilities, and growth paths
Oversees tracking and reporting of candidate awareness, intent-to-run, and yield by constituency; uses findings to refine outreach and programming
Provides oversight for dashboards on competency gains, participation and retention by subgroup, candidate pipeline diversity, turnout, and advocacy outcomes
Publishes term and annual summaries and leads after-action reviews to drive continuous improvement
Co-leads communications campaigns with Marketing to increase leadership participation, civic engagement, and candidate interest
Directly supervises the Senior Coordinator, including recruitment, hiring, training, coaching, evaluation, and development; provides indirect oversight of the part-time Lead (1) and Office Support staff (3) through the Senior Coordinator
Provides oversight for the development, management, and evaluation of unit standard operating procedures (SOPs), related documentation, and policy alignment; provides supporting detail for training integration
Prepares, presents, and administers the unit budget, including cost estimates, forecasts, and budget justifications
Advises student leaders on scholarship design, structure, and related budget discussions
Oversees student government scholarship awards, including eligibility verification, coordination of disbursement with Financial Aid, and compliance with ASI and institutional requirements; leads development and maintenance of the scholarship memorandum of understanding with key stakeholders
Develops, presents, and implements short- and long-term unit goals in collaboration with key stakeholders
Participate in campus-wide collaborations that serve the overall mission of the department, ASI, the division of student affairs and the university
Attend all trainings, meetings, and workshops as required
Perform other related duties to support the mission of ASI, as assigned