Hourly Pooled - Student Financial Services Representative

University of Wyoming • Laramie, WY

1d • Onsite

About The Position

Provide front counter customer service support for Student Financial Services, as well as participate in outreach and financial wellness events. The University of Wyoming is committed to creating a supportive and enriching workplace. This position is for a student on UW’s main campus who can work 15-20 hours per week during the academic year. Summer hours and those outside the traditional semester block may be available if interested. The position is located on-campus and requires the successful candidate to be available to work and perform essential job functions on campus.

Requirements

• Be a student on UW’s main campus who can work 15-20 hours per week during the academic year.
• Have strong communication and customer service skills
• Be comfortable discussing financial topics and learning new information
• Be professional, reliable, and detail-oriented
• Work independently and as part of a team
• Be familiar with Microsoft Office Suite (especially Outlook and Excel)
• Ability to lift 25 pounds, with or without reasonable accommodations

Nice To Haves

• Some office-related and customer service experience
• Candidates who anticipate remaining enrolled at UW beyond May 2027

Responsibilities

• Staff the front counter and assist visitors in person, by phone, and via email.
• Monitor shared email inbox and respond promptly or route inquiries to appropriate staff.
• Represent the office at orientations, workshops, resource fairs, and other outreach events.
• Discuss financial topics with students and families in a clear, professional, and supportive manner.
• Serve as a peer counselor to help improve financial literacy across campus.
• Provide general office support as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed