Hourly Pooled - Student Financial Services Representative
University of Wyoming•Laramie, NY
•Onsite
About The Position
Join the University of Wyoming's vibrant campus community! This role provides essential front counter customer service support for Student Financial Services. You will also participate in outreach and financial wellness events, assisting students and families with financial topics and serving as a peer counselor to enhance financial literacy across campus. This is a great opportunity to develop your skills in a supportive and enriching workplace.
Requirements
- Be a student on UW’s main campus who can work 15-20 hours per week during the academic year.
- Have strong communication and customer service skills.
- Be comfortable discussing financial topics and learning new information.
- Be professional, reliable, and detail-oriented.
- Work independently and as part of a team.
- Be familiar with Microsoft Office Suite (especially Outlook and Excel).
- Ability to lift 25 pounds, with or without reasonable accommodations.
Nice To Haves
- Some office-related and customer service experience.
- Anticipate remaining enrolled at UW beyond May 2027.
Responsibilities
- Staff the front counter and assist visitors in person, by phone, and via email.
- Monitor shared email inbox and respond promptly or route inquiries to appropriate staff.
- Represent the office at orientations, workshops, resource fairs, and other outreach events.
- Discuss financial topics with students and families in a clear, professional, and supportive manner.
- Serve as a peer counselor to help improve financial literacy across campus.
- Provide general office support as needed.
Benefits
- Summer hours and those outside the traditional semester block may be available if interested.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
