Student Financial Aid Coordinator

REINHARDT UNIVERSITY

21h • Onsite

About The Position

Reinhardt University is currently accepting applications for a Student Financial Aid Coordinator in the Student Financial Aid Office. This position is responsible for being the front line of customer service for the Office of Student Financial Aid. Duties include answering incoming Student Financial Aid and Business Office calls & emails, assisting current and prospective students, organizing and filing Financial Aid documents, performing tasks needed for the operation of the office, assisting with the Work Study program, and advising how to make payments and provide student account balance information.

Requirements

• Bachelor’s Degree preferred, but would consider work experience in lieu of degree
• 1-3 years of related work experience
• Excel experience required
• Excellent communication, interpersonal, and organization skills
• Demonstrated computer proficiency, especially in the use of excel, and ability to learn new software
• Demonstrated ability to prioritize work assignments
• Ability to work hours and events as required
• Protection of confidentiality of student’s information

Nice To Haves

• 1-3 years’ experience in a higher education financial aid environment
• Hands-on experience with PowerFaids/Jenzabar

Responsibilities

• Maintaining student files
• Processing aid paperwork
• Responding to Financial Aid and Business Office email and voicemail
• Communicating with students and parents in a timely manner
• Assisting with the Work Study program
• Advising how to make payments and provide student account balance information
• Establishing and maintaining contacts, processes and procedures with appropriate departments (e.g., Business Office, Registrar, Residential Life, Athletics, Faculty and Admissions)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees