This position provides clerical and technical support to advance the mission of the College and the Financial Aid Office. The Student Financial Advisor combines knowledge of federal, state, and institutional financial aid programs with strong interpersonal and communication skills to serve students and families effectively. Advisors are expected to exemplify the highest standards of customer service and responsiveness. This position serves as a primary point of contact for students seeking financial aid assistance and may serve the general student population or an assigned caseload. The Advisor ensures students receive accurate and complete information regarding processing timelines, documentation requirements, eligibility criteria, awarding, and maintenance of financial aid eligibility. The role requires a broad understanding of federal and state regulations and proficiency with multiple software systems and applications.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree