Student Finance Analyst I
About The Position
The Student Finance Analyst I supports student success through accurate, timely, and compliant financial aid processing. The role contributes to Title IV awarding, verification, disbursement, and credit balance processing, helping ensure students have the financial resources they need to succeed. Working under general direction, the analyst collaborates with internal teams and external partners to provide accurate, compliant, and responsive support. The role uses data and reporting to identify trends, deliver actionable insights, and improve student finance operations. The position also supports process improvements, team knowledge-sharing, and student finance system or database conversions.
Requirements
- Two years of experience in student accounts and/or financial aid is preferred.
- Effective customer service skills.
- Excellent verbal and communication skills.
- Professionalism and integrity.
- Attention to detail and consistent follow-up.
- Ability to work as a team player.
- Ability to work in a fast-paced, deadline-oriented environment.
- Ability to multitask and prioritize workload.
- Proactive research into new student finance regulations and issues.
- Well-developed organizational skills.
- PC skills, particularly in Microsoft Office, Excel, database, and internet applications.
- Excellent math and analytical skills.
- Must be eligible to obtain and maintain access to the NSLDS system and must not be in default of Title IV federal aid.
Nice To Haves
- Bachelor's degree preferred.
- Two years of experience in student accounts and/or financial aid preferred.
Responsibilities
- Apply knowledge of student finance processes, procedures, and policies in day-to-day work.
- Apply advanced Title IV knowledge with minimal guidance, troubleshoot issues, and recommend solutions.
- Generate, analyze, and interpret reports to support student finance operations and decision-making.
- Identify trends in student finance data and conduct root cause analysis.
- Anticipate potential risks or questions and communicate recommended solutions to stakeholders.
- Evaluate processes and procedures, recommend improvements, support implementation, and train team members.
- Present report findings and insights to leadership, explaining trends and anomalies.
- Escalate concerns or complex issues to leadership when needed.
- Support student finance system or database conversions in partnership with leadership and IT teams.
- Take ownership of key processes and contribute through execution, mentorship, and knowledge-sharing.
- Meet team objectives, deadlines, and service level agreements, and proactively communicate timeline risks.
- Perform additional assigned duties while adhering to organizational policies and standards.
Benefits
- Health, dental, vision, life, and disability insurance.
- 401(k) retirement program with a 6% employer match.
- 15 paid vacation days each calendar year.
- 12 paid holidays and 2 floating holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
