Student Finance Analyst I

Covista•Lisle, IL

11d•$21 - $25•Hybrid

About The Position

The Student Finance Analyst I is responsible for reviewing student finance processes and accounts to ensure accuracy, compliance, and a high-quality student experience. The role audits financial aid, payment plans, tuition funding, and student account transactions to verify adherence to policies, regulations, and institutional procedures. The position operates on Covista’s hybrid schedule, with four in-office days per week, Monday through Thursday.

Requirements

Must possess effective customer service skills.
Excellent verbal and communication skills.
Ability to maintain a high degree of professionalism and integrity.
Consistent attention to detail and follow-up.
Must be a team player.
Ability to work in a fast-paced, deadline-oriented environment.
Ability to multitask and prioritize workload.
Proactive in researching new student finance regulations and issues.
Well-developed organizational skills.
PC skills in Microsoft Office, particularly Excel, database, and internet applications.
Excellent math and analytical skills.
Eligible to obtain and maintain systems access to the NSLDS system; must not be in default of Title IV Federal aid.

Nice To Haves

Bachelor’s degree preferred.
Two or more years of experience in student accounts and/or financial aid preferred.

Responsibilities

Conduct quality assurance reviews of student finance accounts, financial aid files, and payment records to ensure accuracy and compliance.
Audit student funding, tuition payments, scholarships, and disbursements to identify discrepancies and processing errors.
Monitor adherence to institutional policies, federal regulations, and financial aid compliance requirements.
Analyze quality trends and performance metrics to identify risks, process gaps, and opportunities for improvement.
Investigate and resolve complex student finance issues, escalating concerns when necessary.
Provide coaching, feedback, and guidance to Student Finance Advisors based on audit findings and quality reviews.
Develop and maintain quality assurance standards, procedures, and documentation to support operational consistency.
Prepare detailed reports on audit results, compliance findings, and team performance for leadership review.
Partner with Student Finance, Financial Aid, Compliance, and Operations teams to implement corrective actions and process enhancements.
Support training initiatives, system testing, and continuous improvement efforts to enhance service quality and the overall student experience.