Student eCommerce Fulfillment Associate
Auburn University•Auburn, AL
•Onsite
About The Position
The Auburn University Bookstore is excited to recruit students for our Marketing and eCommerce team! These positions will gain professional experience by assisting the Marketing and eCommerce department as needed.
Requirements
- Enrolled student at Auburn University
- Able to work Gamedays
- Detail oriented
- Great work ethic
- Ability to lift boxes 30lbs or less.
Responsibilities
- Assisting customers via phone and email support regarding online order questions, product questions, or transferring calls to the appropriate department.
- Provide excellent customer service via email, chat, and social media messaging
- Become familiar with software, barcode scanning for SKU accuracy, and warehouse automation tools
- Utilize NetSuite for a streamlined order process that encompasses picking sales orders, packing sales orders, and shipping all eCommerce sales orders
- Ensure that sales orders are processed and completed by following the stores order fulfillment guidelines
- Update order statuses, tracking numbers, and notes within NetSuite to ensure clear communication
- Maintain a clear and organized workspace and adhere to safety procedures.
- Monitor and maintain packing and shipping inventory quantities via Uline
- Assist with general maintenance tasks such as updating products into eCommerce catalogs, removing discontinued items, and assisting in organizing product categories for better site navigation
- Create website audits to ensure that all applicable and received items are appropriately uploaded into the website.
Benefits
- Gain valuable work experience
- Build your network
- Make a difference
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
