Student Development Specialist
About The Position
Assist students with the college enrollment process and orient students to college policies, procedures, resources, and technology. Serve as the primary point of contact for student enrollment needs and questions to resolve barriers to student success and refer appropriately to other departments as needed. Provide customer care and communicate effectively and accurately via email, telephone, or in person with students. Facilitate student learning by orienting students to the enrollment process, college policies, technological tools, and campus resources. Assist with training and mentoring new employees and provide help in the ongoing development of training materials. Complete any additional administrative projects, including overseeing the daily SDS schedule to contribute to the department's seamless operation. Serve as a point of contact for staff on the day-to-day department needs and provide guidance when the supervisor is unavailable. Provide, receive, and accurately process paperwork related to the enrollment process in accordance with the Family Educational Rights & Privacy Act (FERPA).
Requirements
- Associates degree
- 1 year experience
Responsibilities
- Serve as the primary point of contact for student enrollment needs and questions to resolve barriers to student success and refer appropriately to other departments as needed.
- Provide customer care and communicate effectively and accurately via email, telephone, or in person with students.
- Facilitate student learning by orienting students to the enrollment process, college policies, technological tools, and campus resources.
- Assist with training and mentoring new employees and provide help in the ongoing development of training materials.
- Complete any additional administrative projects, including overseeing the daily SDS schedule to contribute to the department's seamless operation.
- Serve as a point of contact for staff on the day-to-day department needs and provide guidance when the supervisor is unavailable.
- Provide, receive, and accurately process paperwork related to the enrollment process in accordance with the Family Educational Rights & Privacy Act (FERPA).
Benefits
- Health insurance with some employer paid options.
- Life insurance & AD&D (employer provided)
- Retirement plans (403(b), 457(b), and KPERS)
- Employer paid 8% contribution into a 403(b) no match required
- Paid time off (vacation, sick, personal, and floating holidays)
- 14 days of paid holidays
- Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
- Tuition reimbursement / assistance for non‑JCCC courses for employee
- Free access to the Gym on campus for all employees and dependents
- Discount to the Hiersteiner Child Development Center
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
