Student Counseling and Resource Center, Student Employee

Lindenwood University•St. Charles, IL

1d•Onsite

About The Position

The student counseling and resource center (SCRC) student employee is responsible for providing routine customer service and clerical and administrative duties according to established procedures. This position also assists the SCRC in administering pre-screening questionnaires and clinical documentation.

Requirements

Currently enrolled at Lindenwood University pursuing a master’s degree in counseling or related field
Good academic and financial standing with the University
Demonstrated ability to work effectively with individuals from diverse communities and cultures
Excellent written and verbal communication skills
Excellent customer service skills
Highly organized with the ability to multitask
Strong professional integrity and ability to maintain confidentiality
Ability to use good judgement and think critically
Basic research skills
Ability to learn and apply institutional policies and procedures

Responsibilities

Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
Models, supports, and holds others accountable to the University’s values
Writes, edits, formats, and proofreads documents
Performs data aggregation
Responds to the needs of students, colleagues, and community members in a timely and courteous manner
Answers phone, responds to email, forwards messages, and confirms appointments
Assists the SCRC staff in administering pre-screening questionnaires
Maintains appropriate office supply inventory
Compiles and organizes information into relevant reports
Maintains filing systems and utilizes basic word processing, database, and spreadsheet skills daily
Collects, organizes, and composes correspondence for department staff
Assists SCRC staff with clinical documentation