Student Conduct Coordinator, Dean of Students Office

CSU Careers•San Marcos, CA
•Onsite

About The Position

Under the direction of the Director of Student Conduct and Ethical Development, the Student Conduct Coordinator (SCC) supports the reliable day-to-day operation of the student conduct system and serves as a student conduct administrator for an assigned caseload of routine and moderately complex matters. The Coordinator applies the CSU Standards for Student Conduct, the current CSU Student Conduct Process Policy (or successor), applicable campus policies, and established office procedures. The position processes incoming referrals for administrative completeness, establishes case records, and supports case workflow following review and assignment by the Director; administers conduct-related holds under approved criteria; reviews routine outcome submissions for completeness and satisfaction of assigned requirements; responds to general questions about conduct processes and case-management systems; supports authorized records requests; and maintains accurate, timely, and confidential records. These responsibilities require the Coordinator to interpret established requirements, identify exceptions or inconsistencies, communicate procedural expectations, and escalate matters that require higher-level judgment. The Coordinator also manages cases assigned by the Director from referral through resolution, including information gathering, student meetings, findings, and educational or administrative outcomes within delegated authority. The position is cross-trained to support housing conduct, academic integrity referrals, educational outcomes, outreach, and complex-case preparation when assigned. Complex, high-risk, novel, precedent-setting, contested, or major-outcome matters are promptly returned or escalated to the Director, who may reassign the matter or involve the Assistant Director as appropriate.

Requirements

  • Student Services Professional II classification
  • Full-time, exempt position
  • Must work in person on campus
  • Satisfactory completion of a background check (including criminal records check) is required prior to beginning employment.
  • Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.
  • Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Nice To Haves

  • Experience with student conduct systems
  • Experience with case-management systems
  • Experience with academic integrity referrals
  • Experience with educational outcomes
  • Experience with outreach
  • Experience with complex-case preparation

Responsibilities

  • Supports the reliable day-to-day operation of the student conduct system.
  • Serves as a student conduct administrator for an assigned caseload of routine and moderately complex matters.
  • Applies the CSU Standards for Student Conduct, the current CSU Student Conduct Process Policy (or successor), applicable campus policies, and established office procedures.
  • Processes incoming referrals for administrative completeness.
  • Establishes case records and supports case workflow following review and assignment by the Director.
  • Administers conduct-related holds under approved criteria.
  • Reviews routine outcome submissions for completeness and satisfaction of assigned requirements.
  • Responds to general questions about conduct processes and case-management systems.
  • Supports authorized records requests.
  • Maintains accurate, timely, and confidential records.
  • Interprets established requirements, identifies exceptions or inconsistencies, communicates procedural expectations, and escalates matters that require higher-level judgment.
  • Manages cases assigned by the Director from referral through resolution, including information gathering, student meetings, findings, and educational or administrative outcomes within delegated authority.
  • Cross-trained to support housing conduct, academic integrity referrals, educational outcomes, outreach, and complex-case preparation when assigned.
  • Escalates complex, high-risk, novel, precedent-setting, contested, or major-outcome matters to the Director.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement (CalPERS)
  • Tuition waiver
  • Vacation leave
  • Sick leave
  • 15 paid holidays (14 scheduled, 1 personal holiday)
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