About The Position

A student employed to perform work as assigned by the supervisor. Provides customer service, communications, and administrative support to OLLI members, volunteers, and campus constituencies in-person, by phone and via other technologies. Supports OLLI member record creation and membership enrollment in CampusCE and accompanying payments; creates name tags, and other promotional/informational materials. Documents and adheres to procedures and timelines. Assists in tracking membership database lists. Assists with class scheduling, room scheduling, and course catalog preparation. Manage scheduling support, calendar coordination, and meeting logistics, as assigned Assists with message content creation, marketing and social media campaigns for the OLLI Program and events, as requested. Assists with researching future civic organizations for all four OLLI Texas Tech cities to potentially partner with. Assists with special projects that facilitate organization, reliability, and attention to detail. Assists with document preparation, formatting, organization, and version control for internal and external-facing materials. Adhere to confidentiality expectations and exercise sound judgement when handling information. Other duties, as assigned.

Requirements

  • A student enrolled in at least six hours.
  • Exceptional written and verbal communication skills.
  • High level of attention to detail and accuracy.
  • Professional demeanor and ability to interact respectfully with faculty, staff, and external partners.
  • Experience creating social media campaigns.
  • Exceptional organizational skills and ability to manage multiple tasks with consistency in order to meet deadlines and achieve successful outcomes.
  • Proficiency with common productivity tools (Microsoft Office, standard office equipment such as printers, desktop computers, etc.).
  • Ability to work collaboratively with teams and with individuals of various backgrounds and experiences.

Nice To Haves

  • Interest in community-facing work, project coordination, or professional office environments is strongly preferred.

Responsibilities

  • Provides customer service, communications, and administrative support to OLLI members, volunteers, and campus constituencies in-person, by phone and via other technologies.
  • Supports OLLI member record creation and membership enrollment in CampusCE and accompanying payments; creates name tags, and other promotional/informational materials.
  • Documents and adheres to procedures and timelines.
  • Assists in tracking membership database lists.
  • Assists with class scheduling, room scheduling, and course catalog preparation.
  • Manage scheduling support, calendar coordination, and meeting logistics, as assigned.
  • Assists with message content creation, marketing and social media campaigns for the OLLI Program and events, as requested.
  • Assists with researching future civic organizations for all four OLLI Texas Tech cities to potentially partner with.
  • Assists with special projects that facilitate organization, reliability, and attention to detail.
  • Assists with document preparation, formatting, organization, and version control for internal and external-facing materials.
  • Adhere to confidentiality expectations and exercise sound judgement when handling information.
  • Other duties, as assigned.

Benefits

  • Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
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